Displaying items by tag: Roy Morgan Research

Working from home – but how hard? Helping remote employees connect more effectively is a great way to improve productivity

GUEST OPINION by Brendan Maree, Vice President Asia Pacific, 8x8: So, how’s that remote working experiment working out for your business? It’s been a year now since the onset of the COVID crisis forced Australian businesses and organisations to shutter their offices and send employees home. In April and May of last year, almost a third of Australians workers were toiling in their home offices, according to Roy Morgan research.

Market research company Roy Morgan has found 8.6 million Australians watch catch-up TV services ABC iView, SBS On Demand, 7plus, 9Now and 10 Play – a category which Morgan calls 'broadcast video on demand.'

An increasing number of Victorians want the 5 kilometre travel limit imposed due to the COVID stage 4 restricition scrapped now, according to a new survey.

Only 56% of Victorians have the COVIDSafe ‘tracking app’ on their phone more than five months after the app was launched by the Federal Government in late April and as the State continues in lockdown with stage 4 restrictions.

Many Australians want to see less reliance on imported products and a lift in locally produced products following the COVID-19 pandemic, as a way of boosting jobs and supporting local businesses and industry, according to new research.

The Internet has overtaken TV as Australia’s main source of news over the last two years, with over 12.7 million Australians (60.8%) now sourcing their news from the Internet - an increase of 1.4 million since 2018, according to new research.

Despite significant impacts on telecommunications services and infrastructure - including the impact of the COVID-19 crisis - telco customer satisfaction has remained steady over the past three quarters, according to a new survey published by Australian telecommunications industry peak body, Communications Alliance.

More than two million Australians were out of work in April, with 2.16 million - or 15.3 % of the total workforce - joining the unemployment queues in the month, according to a new report.

Afterpay, Apple Pay and Google Pay are driving the adoption of new digital payment services according to a new report that shows an increasing proportion of Australians are utilising new digital payment methods such as buy-now-pay-later services, contactless mobile payments and wearable payment devices.

One in six Australian businesses are affected by the coronavirus outbreak, with the Government decision stopping all direct commercial flights to China already striking several industries, according to newly published research.

Google phone has just pipped Motorola in the mobile phone handset customer satisfaction ratings, taking number one spot with a rating of 95.6% to Motorola’s 93.4% rating, in the latest Roy Morgan ratings report.

Internet service provider Aussie Broadband has topped the Roy Morgan Customer Satisfaction Awards for the third month in a row, recording a customer service rating of 92%.

Mary McHale, Financial Services Director, Equinix Asia-Pacific

GUEST OPINION: SPONSORED NEWS. The emergence and increasing adoption introduction of new digital payment methods, such as ‘buy now, pay later’ platform AfterPay and Open Banking payments platfoms that allow for real time payments like SplitPay alongside better known digital wallets like Apple Pay, are propelling Australia rapidly ahead as it moves toward a cashless, cardless society.

Nearly half of Australian kids aged 6-13 years of age own or use a mobile phone, according to new research.

Nearly 1.1 million Australians - or 7.8% of the workforce - were unemployed in October and to compound the bad news an additional 1.2 million (8.9% of the workforce) are now under-employed.

There has been rapid growth in the buy-now-pay-later digital payments Australian market, with new research revealing 1.95 million Aussies used digital payments in the year to the end of September - up from 1.38 million in the previous 12 months.

The scientific & technical and professional services industries were amongst the industry sectors performing well, above the average, in September according to the latest business confidence report by Roy Morgan Research.

An increasing number of Australians are looking to drive a hybrid vehicle and intending on driving an electric vehicle as their next car, according to new research.

Ride-share company Uber has overtaken the taxi industry in the battle for marketshare, with a greater proportion of Australians now using Uber compared with taxis, according to newly published research.

Consumers who know what their NBN plan’s ‘typical evening speed’ should are more satisfied with their provider (78%) than those who do not know (68.1%) according to a new research report.