Displaying items by tag: Rod Sims

Improvements to customer loyalty schemes and broader legislative reforms are required to protect consumers using loyalty schemes, according to a report from Australia’s competition and consumer regulator, the ACCC.

Published in Security

Optus has been hit with a $6.4 million fine by Australia’s competitition regulator for making misleading claims about home Internet disconnections to consumers.

Published in Telecoms & NBN

Customers of Telstra and its subsidiary broadband provider, Belong, that upgraded to higher-speed NBN plans will be proactively contacted if they are not getting the maximum speed available under the plan.

Published in Telecoms & NBN

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