The entry of smaller Retail Service Providers in the NBN wholesale market has put a slight dent in Telstra’s dominance of the market, with the big telco retaining its dominant position despite the RSPs increasing their collective share from 6.8% to 7.1%.

The head of Australia’s competition regulatory authority, Rod Sims, says disruption and dislocation in media markets - and a regulatory imbalance between traditional media and digital platforms - should concern all Australians.

Underperforming broadband services are still a problem for some consumers, with a newly publish report revealing that 12.4% of consumers continue to experience underperforming services that “rarely come close to reaching their maximum plan speed”.