New Zealand’s competition enforcement agency and regulator The Commerce Commission has launched an online survey aimed at helping telecommunications stakeholders have their say on the next phase of regulation for fibre service providers.
Origin Energy has paid a penalty of $126,000 after the competition regulator, the ACCC, issued it with an infringement notice for an alleged false or misleading representation in a price increase letter sent to residential electricity customers in Victoria.
Debit card provider eftpos has announced an updated digital product and technology rollout scheduled for the next two years which it claims will create greater value, ease and security for consumers and businesses by enabling “compelling innovations” for members, Fintechs and retailers that enhance the digital commerce experience.
Further gains are possible by understanding customer journeys at an even deeper level
GUEST OPINION by Mike Hicks, Principal Solutions Architect at ThousandEyes: Australian retail achieved somewhat of a milestone during the recent annual results season: widespread profitability from online operations.
GUEST OPINION by Peter O’Connor, Vice President Asia Pacific and Japan at Snowflake: As organisations generate and store increasing amounts of digital data, many are turning their minds to finding ways to extract additional value from it.
The value of transactions processed by smart checkout technologies, where the fixed checkout process is replaced by a frictionless model, will reach US$387 billion in 2025, up from just $2 billion in 2020, according to a new study commissioned by Juniper Research.
GUEST OPINION by Jeremy Ducklin, Managing Director, Congress Rental: As businesses struggle to operate amid Australia’s COVID-19 restrictions, many are turning to temperature sensing technology to reduce health risks for both staff and clients.
Retail industry advocate and veteran, Russell Zimmerman, is joining debit card prrovider eftpos in a move the payment provider says will support it to help Australian small and medium businesses reduce their costs in the COVID 19 rebuild.
Coles has partnered with flybuys to launch flypay, as a new way for customers to “seamlessly pay” for purchases and collect flybuys points when shopping online at selected retailers.
Global instant messaging users are forecast to reach reach 4.3 billion in 2020, rising from 3.9 billion in 2019, according to a new research report.
Franchised parcel delivery service CouriersPlease is claiming an Australia-first with the launch of a self-service return from home solution for online shoppers looking to return items more conveniently, while complying with social-distancing rules imposed during the COVID 19 lockdown.
New Zealand’s competition enforcement agency The Commerce Commission has been inundated with a significant increase in consumer complaints about retailers selling online in recent weeks, prompting the regulator to issue a reminder to retailers of their obligations when they sell products online.
Retail sales in the Asia Pacific region are predicted to decline by 10% this year compared to 2019, to reach US$767 billion, with China the most negatively affected country in the region.
The COVID-19 pandemic is causing severe disruption to Australian small businesses, with many businesses “doing it tough”, according to Rod Sims, the Chair of the competition regulator the Australian Competition and Consumer Commission (ACCC).
Consumer advocate CHOICE is calling on Australian brands not to take advantage of the COVID-19 crisis with what it says are “pushy sales tactics” that fuel consumer anxiety.
New Zealand’s competition regulator, The Commerce Commission, has released draft guidance to help the telecommunications industry understand its approach to monitoring and enforcing obligations on telco Chorus - and other local fibre companies (LFCs) - to allow retailers access to unbundled fibre services with acceptable terms and prices.
Australia’s National Retail Association (NRA) has released a blueprint designed to tackle what it says are the “unprecedented challenges” confronting the retail sector and set Australian retail on course for recovery, and calling on federal and state governments to give immediate assistance to retailers feeling the effects on their businesses of the coronavirus outbreak.
Global contactless payment transactions values will reach nearly US$6 trillion in 2024, up from $2 trillion in 2020, according to a new report which found that increase will be driven by significant growth in OEM Pay and contactless card transaction values, especially in the US.
Global spending on point of sale (POS) software by retail and restaurant businesses is forecast to grow to US$1.7 billion in 2024, up from US$1.1 billion in 2019, according to a new report.
Global digital money transfer transaction volume will reach 2 billion by 2024, up from 1.1 billion in 2019, according to a new report.
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