Displaying items by tag: Retail telecommunications

New Zealand’s competition enforcement agency, the Commerce Commission, has released a framework paper outlining its approach to implementing new provisions under the Telecommunications Act to improve retail service quality for consumers.

Published in Telecoms & NBN

Retail telecommunications is still the most complained about industry in New Zealand despite complaints levels remaining relatively flat year-on-year, according to a new consumer issues report from the competition enforcement agency, the Commerce Commission.

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