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I've run internal IT teams, hired outsourcing companies, and consulted to others. With years of experience under my belt I’ve formed the view there are three traits - three values if you will - I believe are essential for excellence in service delivery. Here are the Three Amigos to help bring them to life.

Published in The Wired CIO

The Federal Government says national broadband network operator NBN Co has demonstrated “operational and financial resilience” during the initial phase of the COVID-19 pandemic and has welcomed the company’s “strong” 2019-20 third quarter results.

Published in Telecoms & NBN

The coronavirus pandemic has failed to halt the growth of the Apple juggernaut, with the company posting quarterly revenue of US$58.3 billion for its second quarter, an increase of 1% year-on-year. Earnings at US$11.25 billion were slightly down from US$11.56 billion posted in the corresponding 2019 quarter.

Published in Market

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