New research commissioned by CRM and RPA vendor Pegasystems suggests Australians want to talk to people, rather than bots, for all but the simplest customer service tasks.
Wondering what your Mum wants for Mother's Day? We've already seen a range of interesting gadgets and gift cards suggested as great gifts, but what about also just getting in actual contact via call, text or video chat, if you can't be there in person?
Smart street lighting deployments will realise US$15 billion in cumulative energy savings for cities upto 2023, according to a newly published global report.
When Microsoft threatened to sue Chinese organisations using counterfeit copies of their products China reacted swiftly, building its own versions.[…]
Of course it is for "national security" - of share prices for the MIC contractors & investors, of to which[…]
So much for former NBN Co boss Bill Morrow claiming people didn’t want higher broadband speeds! But spare a thought[…]
Perhaps this is a shitstorm specifically designed to slow Chinese tech companies down. Europeans are suggesting Huawei's G5 technology is[…]