Displaying items by tag: Remote support

Remote connectivity and workplace digitalisation specialist TeamViewer's software is being used by industrial assisted reality wearable solutions provider RealWear.

COMPANY NEWS: BeyondTrust, the leader in intelligent identity and access security, today announced the release of BeyondTrust Remote Support 22.2. This release builds upon the existing Microsoft Teams integration, introducing 1:1 screen sharing from a Teams chat, multi-portal support, custom greetings, and instance customisation for Remote Support users. In addition, a new Remote Support External Jump Groups integration with BeyondTrust Password Safe provides users with a simple workflow that extends access capabilities via SSH and RDP.

Identity and access security specialist BeyondTrust has released BeyondTrust Remote Support 22.1 with new features and enhancements it says will help service desks increase operational efficiency, with reduced downtime and lower costs.

Remote support software specialist LogMeIn has released a new study showing that the need to migrate from traditional passwords and the risks they pose continues to grow, with 92% of businesses believing going passwordless is the future for their organisation.

LogMeIn has come up with a way to allow remote support technicians to see what the customer is looking at. It's called LogMeIn Rescue Lens.

Updates to Citrix's remote access and remote support software deliver optimisation for Samsung's range of Android devices, including the Galaxy Note II.

Latest release incorporates the joining of multiple technicians to a session, simplified uninstall and upgrade controls for unattended sessions, improved relay service.

Latest release builds upon existing features and includes new security controls for further functionality

Newest release supports new session groups, notes, transfer, filtering, and more

Kaseya, the leading global provider of automated IT systems management software, today announced that the U.S. Patent Office has issued it a patent covering technology that delivers dynamic instruction sets to remote devices from a centralised server.

As part of our ongoing effort to keep IT Professionals connected with all aspects of their industry, iTWire is proud to announce the launch of a brand new section called the IT PRO CENTRE.