Spending on Regtech systems that enable banks and other heavily regulated sectors to meet their compliance burdens, will exceed US$130 billion in 2025, from US$33 billion in 2020, according to new report.
Cloud communications platform provider 8X8 has launched Contact Center for Microsoft Teams to deliver integrated customer engagement and global telephony direct routing that allows employees and contact centre agents to interact with customers from any Teams endpoint.
Concerns around security, privacy, cloud and technology resilience in the IT audit industry are being further fueled by shifting business priorities, the pandemic-induced remote work environment and accelerated deployment of new technologies entering into 2021, according to a new global survey.
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