ACCC chair Rod Sims has hailed the introduction of Australian Competition Law and the Competition and Consumer Act 10 years ago as a game changer that allowed for the ACCC and state and territory regulators to collaborate much more easily, and heralded a new era in Australian consumer protection by introducing a single national consumer law and civil penalties.
Millions of scam telephone calls have been blocked in recent trial initiatives, according to telecoms industry peak body Communications Alliance, in the lead up to the newly announced introduction of a new industry code aimed at stopping scam calls.
Regulators globally must keep pace with the growing economic power and influence of digital platforms, according to Rod Sims, the chief of Australia’s competition and consumer commission, the ACCC.
In the next few years, investments in Artificial Intelligence are anticipated to increase the variety and quality of AI technologies available across the economy, according to the telecommunications regulator ACMA.
New Zealand’s competition regulator is seeking public feedback on key issues it has identified during its initial assessment of Aurora Energy’s investment plans to make its electricity network safer and maintain reliability.
The first four months of the COVID-19 pandemic saw Australian telco call centres affected by global lockdowns leading to consumers being unable to contact their provider to report their phone or Internet complaints, according to the Telecommunications Industry Ombudsman (TIO).
Changes to bank lending rules by “commercially inept” government regulators is killing Australia’s engine room - the small business sector - according to the chief of recruitment firm EL Consult.
Chartered Accountants Australia and New Zealand has called on the Australian Government to better communicate to Australian businesses the benefits of online services about to be implemented nationally.
Australian-listed data collaboration company Ixup has partnered with actuarial and analytics consulting firm Finity to launch a new technology and analytics platform designed for insurers, regulators and industry deploying next generation analytics.
Billed as the "largest gathering of Australian Fintech start-ups, scale-ups, hubs, accelerators, policymakers, regulators, investors and advisers", Intersekt 2018 is "devoted to examining, discussing and unlocking the potential of the Australia's Fintech market".
The Labor Party has called on NBN Co, the builders of the national broadband network, to accelerate its efforts to address the root cause of problems affecting the migration experience of consumers moving to the network.
The Australian Communications and Media Authority – the country’s spectrum regulator - has signalled a shift towards what it says is a “greater reliance on a contingency planning model” in its strategy for addressing the growth in mobile broadband capacity.
Spark New Zealand is challenging the country’s Commerce Commission to front up to “ordinary internet users” and justify why its proposed wholesale charges for broadband and landlines are “so far out of line” with comparable countries.
Professional services firm KPMG Australia has acquired Asia Pacific cyber security technology solutions business, First Point Global.
Consumer advocacy group CHOICE wants a toughening up by regulators on credit card fees, calling on them to enforce surcharge limits.
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