Displaying items by tag: Qualtrics

Global document productivity software company Nitro Software has released research which it says shows that while there is some desire to return to the office, most employees want to continue working from home (WFH) in some capacity and expect employers to offer remote work options post-pandemic.

Published in Enterprise Staff

Qualtrics has announced the expansion of its public sector operations to help governments across Australia and New Zealand improve the experiences they deliver to residents and employees. Qualtrics is used by over 150 government departments and agencies in ANZ, and over 750 globally.

Published in Strategy

COMPANY NEWS: Experience management provider Qualtrics in its report says that 75% of 17,000+ global consumers turned to the internet to shop online. As the volume of digital transactions increase, Qualtrics offers new solutions to help companies study consumer behaviour.

Published in Business IT
Tuesday, 04 May 2021 12:57

Consumer behaviour changing, study finds

Australian companies are poised to recover from the COVID-19 pandemic, and this recovery will usher a change in consumer behaviour, according to a study. As customer sastisfaction soar, the study recommends "companies should adapt to the new normal" to deliver different experiences to attract and retain loyal consumers. 

Published in Business IT
Tuesday, 09 February 2021 15:32

Laufer takes on ANZ for Qualtrics

Customer experience vendor Qualtrics has appointed Jason Laufer to the role of country manager for Australia and New Zealand.

Published in People Moves

Customer experience management provider Qualtrics has appointed Brigid Archibald as managing director for the Asia Pacific and Japan (APJ) region.

Published in People Moves

Customer experience management provider Qualtrics has appointed former Salesforce and American Express senior manager Brigid Archibald as country manager for Australia and New Zealand.

Published in People Moves
Tuesday, 27 November 2018 23:06

Qualtrics flying high with Thai Airways deal

Experience management platform provider Qualtrics has been selected by Thailand’s national air carrier, Thai Airways, to deliver the airline’s unified customer experience management program.

Published in Deals

Customer experience solutions vendor Qualtrics has forged a strategic partnership with IBM, which it says is aimed at transforming the employee experience.

Published in Market

Global research agency Kantar TNS has joined forces with experience management provider Qualtrics in a strategic alliance they say is designed to provide clients with holistic customer experience capability, delivered through integrated technology, to identify, optimise and activate customer insights.

Published in Strategy

US-based software company Qualtrics has appointed former Chandler Macleod senior manager Steve Bennetts as employee experience subject matter expert.

Published in People Moves

Foreign exchange specialist Travelex is deploying an experience management platform from US software company Qualtrics as part of a drive to enhance its customer experience agenda across retail and online stores.

Published in Market
Friday, 10 November 2017 11:24

Qualtrics brings in finance veteran as CFO

US software and experience management solutions vendor Qualtrics has appointed financial services veteran David Faugno as chief financial officer.

Published in People Moves

US software company Qualtrics has appointed 20-year IT industry veteran Mark Vozzo as head of digital, Asia Pacific and Japan to lead marketing efforts across digital channels.

Published in People Moves

Software company Qualtrics has raised US$180 million in a new funding round which values the US-based business at US$2.5 billion.

Published in Strategy

Volkswagen Group Australia has deployed a customer experience insights platform from software-as-a-services company Qualtrics across its 103 dealerships.

Published in Deals
Thursday, 20 October 2016 09:19

Qualtrics nabs Microsoft veteran as COO

Zig Serafin, a Microsoft veteran of 17 years and former corporate vice-president, has joined Qualtrics as chief operating officer to drive its global expansion and possible IPO.

Published in People Moves
Thursday, 14 April 2016 10:46

What is the real meaning behind that big data?

You collect massive amounts of data, but its value is in mining and interpreting it to produce actionable insights. Often the sheer volume of the data overshadows the hidden sentiment.

Published in Business Intelligence
Thursday, 10 March 2016 16:02

Qualtrics opens Asia/Pacific hub in Sydney

If you want to know how your organisation is really doing, talk to both your customers and staff – the two are inextricably linked.

Published in Business Intelligence

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