Contact centre services and solutions company QPC has secured a contract to streamline Mitsubishi Motors Australia’s customer services’ platform.
Superannuation provider Sunsuper claims it has reduced customer response times from two or three business days to a few hours by using software from contact centre solutions provider Genesys.
Contact centre services and solutions company QPC has deployed the Genesys PureCloud all-in-one cloud customer engagement and collaboration contact centre platform at Gympie Regional Council in Queensland.
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