Contact centre services and solutions company QPC has secured a contract to streamline Mitsubishi Motors Australia’s customer services’ platform.
Superannuation provider Sunsuper claims it has reduced customer response times from two or three business days to a few hours by using software from contact centre solutions provider Genesys.
Contact centre services and solutions company QPC has deployed the Genesys PureCloud all-in-one cloud customer engagement and collaboration contact centre platform at Gympie Regional Council in Queensland.
Simply blocking the page domestically via the usual DNS / URL hijack (which the Federal Court have ordered for a[…]
Thanks David, and thanks iTWire for continuing to cover this.
Despite being a basket case,of course the monopoly provider says there is no need for any ACCC intervention.Apparently they're doing[…]
JJ, it's not BS mate. It is very real. It is happening. I can give numerous examples of how and[…]
The only silver-lining to this situation is that once the great little restaurants and cafes close, these leeches won't have[…]