Contact centre services and solutions company QPC has secured a contract to streamline Mitsubishi Motors Australia’s customer services’ platform.
Superannuation provider Sunsuper claims it has reduced customer response times from two or three business days to a few hours by using software from contact centre solutions provider Genesys.
Contact centre services and solutions company QPC has deployed the Genesys PureCloud all-in-one cloud customer engagement and collaboration contact centre platform at Gympie Regional Council in Queensland.
UK-based specialist contact centre services and solutions company QPC has won a contract to deploy the Genesys PureCloud contact centre platform at Beyond Bank Australia as part of the bank’s multi-channel customer experience program.
Cloud communication and collaboration provider 8x8 has made multiple appointments to its sales, technical support and marketing teams in Australia.
Contact centre specialist QPC has appointed Justin Kingma as a senior consultant.
It’s the year of the customer, again, and one group of private health funds is making sure they are easily contactable via a new cloud and on-premise customer engagement solution.
Global contact centre services and solutions company QPC has expanded its presence in Queensland with the appointment of two sales and support staff.
I've gone to No Landline at all (never thought that would happen) with a 100GB/month mobile plan which includes unlimited[…]
I too have a copy of the document.
I wasn’t speaking for Labor. I was speaking as a fellow journalist aware of what actually happened. I don’t know[…]
No, you do not. I have not linked to any source. Some random quote is irrelevant to this story.
Why wasn't it sent to us? It was sent to some small outlets that are definitely not mainstream. How can[…]