Customer relationship management software provider Genesys has created two new business units which it says will accelerate innovation and address heightened customer demand for its cloud offerings.
Superannuation provider Sunsuper claims it has reduced customer response times from two or three business days to a few hours by using software from contact centre solutions provider Genesys.
Appreciate the article and keep them coming. The latest big update from Infinity Ward caused another ban wave and it[…]
Detailed references and citations needed for these numerous claims. (I'm asking from a neutral standpoint, as is done in Wikipedia[…]
Indeed, very sad to see. Political infighting may not have been the initial reason I eschewed the ACS and joined[…]
Couldn't agree more. If the current members of the ACS Management Committee really want to run something other than a[…]
Excellent article Sam.Why should we be surprised by these lies on Huawei purely as an anti-competitive US cartel tactic -[…]