Displaying items by tag: PureCloud

Monday, 30 September 2019 13:04

Genesys restructures with two new business units

Customer relationship management software provider Genesys has created two new business units which it says will accelerate innovation and address heightened customer demand for its cloud offerings.

Published in Strategy
Thursday, 27 October 2016 09:12

HAMBS to be more contactable

It’s the year of the customer, again, and one group of private health funds is making sure they are easily contactable via a new cloud and on-premise customer engagement solution.

Published in Business Software
Tagged under
Wednesday, 04 May 2016 09:18

PureCloud is not as far away as you think

Borg-like signs of ‘resistance is futile' are beginning to show as Enterprise not so slowly accepts the inevitable assimilation to the hive like cloud – one respected Australian analyst says it may all be all done and dusted by 2019!

Published in Cloud

Amazon Web Services (AWS) has named Interactive Intelligence Group Inc. (Nasdaq: ININ) an Advanced Technology Partner in the AWS Partner Network (APN).

PureCloud is a cloud-based customer engagement platform covering omnichannel and unified communications solutions.

Published in Cloud

Interactive Intelligence's new PureCloud Engage customer engagement cloud service is now available in Australia and New Zealand.

Published in Cloud




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