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Monday, 16 September 2019 11:42

CommBank app can now help customers find unclaimed benefits

The Commonwealth Bank has made changes to its app so that customers can now track down any unclaimed benefits, rebates and concession payments.

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Tuesday, 21 August 2018 08:12

Commonwealth Bank says online services back to normal

Commonwealth Bank says logins to its online NetBank service and the CommBank app are back to normal on Tuesday, after both services faced day-long problems on Monday.

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Friday, 19 January 2018 10:34

CommBank launches chatbot to assist customers

The Commonwealth Bank has launched a chatbot named Ceba to help customers with more than 200 banking tasks. At the moment, it is available to about 20% of NetBank customers and will be rolled out more broadly in coming months.

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