Customer engagement specialist Pegasystems has added an ethical bias check to Pega Customer Decision Hub to help eliminate biases hidden in underlying AI models.
Pegasystems has launched of a free app to help its clients track the spread of COVID-19 among employees and help maintain business continuity.
Interest in standalone robotic process automation (RPA) has been waning over the last 12-18 months, according to Pegasystems ANZ vice president Michael Evans.
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