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Displaying items by tag: Pegasystems

Pegasystems is a company that has mastered CRM, real-time integration, case management and business process management, and helps its huge customers win the fight against disruptors with transformed internal IT systems and vastly better customer services.

Published in Enterprise Solutions

Several service-based industries have not progressed beyond the fundamentals of customer service at a time when consumer expectations are reaching new heights, according to a newly published survey which also reveals a ‘clear disconnect’ between Australian businesses and digitally empowered consumers when it comes to customer experience.

Published in Strategy
Wednesday, 23 July 2014 15:15

Pega Australia and New Zealand gets new Leader

Enterprise software firm Pegasystems has announced a new exeuctive director for Pega Australia and New Zealand - Scott Leader.

Published in People Moves

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