Pegasystems is a company that has mastered CRM, real-time integration, case management and business process management, and helps its huge customers win the fight against disruptors with transformed internal IT systems and vastly better customer services.
Several service-based industries have not progressed beyond the fundamentals of customer service at a time when consumer expectations are reaching new heights, according to a newly published survey which also reveals a ‘clear disconnect’ between Australian businesses and digitally empowered consumers when it comes to customer experience.
No idea. Democracies are only for honest governments, everything else including most businesses and families is a dictatorship. The only[…]
I think Stan & ITWire are sensitive about anything that criticizes the CCP & Huawei.
Tachyon did you notice any pattern as to why? My brothers comments were deleted 4 times in the last 6months[…]
When even Ericsson execs can see the writing on the wall - the US tactics of capitalist hegemony disguised as[…]
How long before 6G? :-) :-) :-) I’m still more than happy with my 4G phone.