Automation can be used as a stopgap to remove productivity bottlenecks and, more strategically, to reinvent processes.
Global software company Pegasystems has launched an Intelligent Virtual Assistant – an artificial intelligence-powered bot designed to turn applications into smart assistants on any channel.
Consumers are confused about what Artificial Intelligence (AI) really does, resulting in misplaced fears that inhibit them from embracing AI-based technology, according to new research.
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