Displaying items by tag: Pandemic

Chip shortages may force Apple to cut its production target for the iPhone 13, the news agency Bloomberg reports, citing "people with knowledge of the matter".

Published in Mobility

Online job advertisements posted on the portal SEEK increased by 6% month-on-month in September, the first such increase since April this year, the site says in its monthly report on online employment opportunities in Australia.

Published in Recruitment

Supply chain issues have affected global shipments of traditional PCs — desktops, notebooks and workstations — in the third quarter, but despite this there was 3.9% year-on-year growth to mark a sixth consecutive quarter of growth, the technology analyst firm IDC says.

Published in Development

Demand for RMIT Online’s master programs has jumped during the Covid-19 pandemic, with the biggest increases for logistics and data science degrees reflecting the explosion of ‘big data’ and the movement to online purchasing away from in-store sales, while lockdowns have boosted overall demand for online learning.

Published in Education

Melbourne, Australia's second biggest city and one that has often earned the title of being the globe's most liveable city, has set a dubious record, that of being the world's most locked down city due to the COVID-19 pandemic.

Published in Open Sauce

Optus-owned MVNO amaysim has announced that it will introduce data banking for all its plans with immediate effect, adding that it had decided to do so due to the increasing data usage by users during the pandemic.

Published in Mobility

A series of participating Telstra stores in Sydney, Brisbane and Melbourne are letting customers take advantage of Telstra's new two hour delivery service to coincide "with the latest handset launches," but Canberrans, who are also in lockdown, miss out.

Published in Home Tech

Tech pros say security, troubleshooting and network management are the top technical skills needed to progress in their careers and, while they are wary of future challenges like cybersecurity threats and burnout, they believe an evolution in the IT operations of their organisations will create positive change.

Published in Security

Cyber-security incidents reported by victims fell during the 2020-21 financial year, the Australian Cyber Security Centre says in its annual threat report, adding that there was also a drop in the most severe types of incidents.

Published in Security

Job advertisements on the online portal SEEK in August were down by 5.3% month-on-month but up 55.9% year-on-year, the company says.

Published in Recruitment

The vast majority of IT teams in Asia Pacific and Japan faced a rise in cyberattacks (85%) and a heavier security workload (87%) but strengthened their security skills and knowledge in 2020. Despite the challenges created by the pandemic, 59% of the IT teams surveyed in APJ reported team morale was high, according to a global survey conducted by cybersecurity company Sophos.

Published in Guest Research

GUEST OPINION by Sabyasachi Goswami, Commercial Leader, Commercial Services, APAC Rockwell Automation: The pandemic has exposed the vulnerabilities of the global manufacturing and supply-chain processes long hidden beneath the surface.

Published in Guest Opinion

The majority of Australian businesses are open to hiring people from across Australia and having them work remotely, following a 283% spike in remote work job postings since the beginning of the pandemic, according to research by one recruitment company.

Published in Recruitment
Wednesday, 25 August 2021 12:07

Scientists evaluate impact of COVID-19 travel bans

Australian scientists have modelled a way to determine how many cases of COVID-19 could be travelling on any international flight, based on data from the first six months of the pandemic, which they say could help Australian authorities make decisions about incoming international travel. 

Published in Health

GUEST OPINION by Claudio Cardile, ANZ Managing Director, Barco:  Struggling with a skills shortage made more acute by closed international borders, Australian companies are placing renewed focus on the professional development of their existing employees.

Published in Guest Opinion

OpenText survey highlights the critical role digital experience plays for customers post-pandemic, with more than half (54%) saying the pandemic has changed their expectations of brands’ digital offerings

New research from OpenText reveals the extent to which the pandemic has changed customers’ expectations of brands, and the increasingly important role of a streamlined digital experience post-COVID.

Published in Guest Research

'The 20th edition of the Australian Entertainment and Media Outlook 2020-2024 report from PwC has arrived, showing that to the end of December 2020, total Australian advertising spend contracted by 8.0% to A$15.4 billion, and consumer spend dropped by 1.9% to A$42.5 billion - with plenty more detail to share, so read on!

Published in Business IT

GUEST OPINION by Leon Adato, Head Geek, SolarWinds: Although they can be seen as one of the most change-adverse industries known to man, the banking, financial services, and insurance (BFSI) sector has adapted surprisingly well to the pandemic. As things worsened last year, some of the larger banks took decisive measures to provide devices and remote work arrangements, to safeguard employees and retain operational capability.

Published in Guest Opinion

With COVID-19's Delta strain rearing its ugly head in Australia as I type, causing a third week of lockdowns in Greater Sydney, working from home for many office workers never went away, but has been amplified in its importance, so what does Facebook's latest research uncover?

Published in Business IT

Verifying Identity and Determining Transaction Origination are Common Challenges Across Australia, Hong Kong, Japan and India

GUEST RESEARCH:  LexisNexis® Risk Solutions today released its 2021 True Cost of Fraud™ APAC Study covering the retail, ecommerce, financial services and lending sectors for Australia, Hong Kong, India and Japan. The study provides a snapshot of fraud trends in the Asia Pacific (APAC) region during the pandemic and spotlights key pain points for firms in relation to navigating new payment mechanisms, transacting through online and mobile channels and expanding internationally.

The cost of fraud for retail, ecommerce and financial institutions in the surveyed markets is high. The LexisNexis Fraud Multiplier™ – the total amount of loss a firm occurs based on the actual U.S. dollar value of a fraudulent transaction – shows the cost per transaction is $3.51 in Australia; $3.61 in Hong Kong, $3.87 in Japan and $3.84 in India. All four countries reported higher costs per transaction than the regional 2019 average that involved other APAC markets at $3.40.

A combination of factors is driving the high cost of fraud, including market events influencing the use of transaction channels/payment methods, the challenges that businesses face when assessing fraud with these transactions and the less than optimal approach that businesses take towards fraud detection, prevention and minimizing customer friction.

The report’s findings stem from a comprehensive survey of 418 risk and fraud executives in retail, ecommerce, financial services and lending companies in the APAC region in 2021.

Key findings from the LexisNexis Risk Solutions True Cost of Fraud APAC Report:

• Financial Institutions Tend to Have Higher Costs – Given the heavy account-based nature of their business and the need to repay fraud losses to customer accounts, financial institutions often employ more internal and external labor for investigation, detection and recovery. On average they spend $3.78 per transaction in Australia, $4.70 in Hong Kong, $4.46 in Japan and $4.76 in India.

• The Effect of the Pandemic – The pandemic has presented the same challenges to the Australian, Hong Kong, Japanese and Indian markets such as shutdowns, fear of in-person contact and fear of transmission, though the disruption was not equal. Each market saw a marked increase in the use of digital transactions and digital payment methods while cash and in-person payments dropped. However, Hong Kong and India changed more fundamentally as these markets have traditionally had more in-person and cash-driven transactions. Businesses in both markets needed to adapt quickly and many were unprepared from a fraud detection standpoint.

Identity Verification Remains a Top Challenge – Common online and mobile channel challenges across markets included identity verification and determining transaction origination. The rise of synthetic identities was the most common source of identity verification issues. Ecommerce merchants indicated that transaction origination is more commonly cited as a challenge due to their limited use of solutions to capture device ID and geolocation. The rise of mobile and digital wallets as well as other contactless payment methods has created difficulty for many ecommerce merchants when assessing fraud risk related to these channels.

• Limited Use of Best-Practice Fraud Detection/Mitigation Approach – The use of digital/passive identity authentication solutions and transaction risk assessment solutions was limited in the Australia and Hong Kong markets. The number of organizations that integrated cybersecurity and/or digital customer experience with fraud operations was also limited in both markets. The ecommerce sector for the Hong Kong market is an outlier as it is fairly nascent and still in a development stage. This is primarily because Hong Kong, a highly developed territory, has enabled easy access to area businesses and in-person transactions have been much more common than those made online.

Cameron Church, director of fraud and identity, LexisNexis Risk Solutions, said, “As fraudsters become more sophisticated and their methods more complex, businesses need a robust fraud and security technology platform that helps them adapt to a changing environment, offering strong fraud management while maintaining a low-friction customer experience. A successful fraud detection and prevention approach involves an integration of technology, cybersecurity and digital experience programs to address unique risks from different transaction channels and payment methods.

“High fraud costs impact ecommerce merchants, retailers and financial institutions as they increase each year – even without the influence of COVID-19,” continued Church. “With sophisticated threats on the rise, taking a multi-layered solution approach has proven to be the most effective way to fight fraud across various channels and transaction types, as well as performing a more complete assessment that combines physical and digital identity data analysis. Using different solutions to support fraud detection at various points throughout the customer journey will strengthen a firm’s overall defense.”

Download a copy of the True Cost of Fraud APAC Report or register to attend the LexisNexis Risk Solutions Digital Identity Summit webinar on Thursday 8 July, 11am SGT to learn more.

About LexisNexis Risk Solutions LexisNexis Risk Solutions harnesses the power of data and advanced analytics to provide insights that help businesses and governmental entities reduce risk and improve decisions to benefit people around the globe. We provide data and technology solutions for a wide range of industries including insurance, financial services, healthcare and government. Headquartered in metro Atlanta, Georgia, we have offices throughout the world and are part of RELX (LSE: REL/NYSE: RELX), a global provider of information and analytics for professional and business customers. For more information, please visit www.risk.lexisnexis.com and www.relx.com.

Published in Guest Research

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