COMPANY NEWS by Ping Identity: The global transformation of daily life has changed how people everywhere interact with brands. With experiences increasingly online, Australian consumers are less tolerant of frustration and will abandon a brand if they aren't able to balance convenience and privacy, according to a new survey from Ping Identity, the intelligent identity solution for the enterprise.
Melbourne eastern suburbs council the City of Stonnington is still continuing its investigation after suffering a cyberattack which disrupted its phone lines and email sevices last weekend.
GUEST OPINION by Andy Mellor, regional vice president ANZ at Kofax: If you’ve ever gritted your teeth while listening to bad hold music, or cursed as you completed forms by hand, you don’t need to be told that sometimes, government process can be inefficient, complex and slow.
Australians and New Zealanders believe more can be done by digital services providers for those living with a disability or in regional areas, according to new research.
GUEST OPINION by George Tsoukas, Gigamon ANZ: While the financial services industry is no stranger to unexpected events and their repercussions, the current global upheaval is creating unprecedented uncertainty. Faced with this, how should financial services organisations respond?
Australians will soon be able to access digital government services online, including with the Australian Taxation Office, after proving their identity using face verification from biometric authentication company iProov.
Telco and energy retailer Dodo has launched new NBN plans coupled with offers for electricity and gas services.
Millions of people around the world are using MS teams to chat meet call and collaborate from anywhere
Telecommunications and data centre provider Macquarie Telecom has secured a deal with Australian gas supplier Supagas, to provide VoIP, SD-WAN, NBN, mobile and data centre services aimed at helping accelerate the company’s cloud migration.
Australian executives believe 5G will benefit society as a whole, not just smartphone users, according to new research that reveals businesses also believe 5G will be the “most revolutionary” network development, and create new opportunities for monetisation of the technology.
Broadband demand remains high in Australia with the operator of the National Broadband Network NBN Co revealing data demands on its services are well above pre-COVID pandemic baseline levels as Australians continue to observe social distancing and remote working requirements.
There’s no letup in the work of the telecommunications consumer protection agency, the Telecommunications Industry Ombudsman, despite the coronavirus crisis forcing its own workers to work from home like millions of other Australians.
Chartered Accountants Australia and New Zealand has called on the Australian Government to better communicate to Australian businesses the benefits of online services about to be implemented nationally.
Retail telecommunications is still the most complained about industry in New Zealand despite complaints levels remaining relatively flat year-on-year, according to a new consumer issues report from the competition enforcement agency, the Commerce Commission.
The Federal Government has said it would make all services with which citizens have to interact accessible online by 2025, according to a Digital Transformation Strategy released by Human Services and Digital Transformation Minister Michael Keenan on Wednesday.
Digital inclusion in Australia is continuing to improve but there are still areas in the community where more targeted investment and development is needed to ensure greater access to digital services, according to a new report.
Online food delivery and ordering business Deliveroo says it is adding thousands of new restaurants across Australia to its platform with the launch of a new service — Marketplace+ — with restaurants able to make deliveries to customers using its 6500 riders.
New rules restricting gambling advertising during live sport streamed online have now been approved by the broadcasting and telecommunications regulator, the Australian Communications and Media Authority.
Australian ecommerce and hosting solutions provider, eCorner, has signed a deal with Macquarie Cloud Services which it says will help it to stay competitive in the face of increasing competition from US ecommerce giants like Shopify.
New Zealand’s largest telco Spark has launched a new online service — WeDo — designed to make it easier for consumers and tradespeople to connect and do business in their local area.
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