There’s no letup in the work of the telecommunications consumer protection agency, the Telecommunications Industry Ombudsman, despite the coronavirus crisis forcing its own workers to work from home like millions of other Australians.
Chartered Accountants Australia and New Zealand has called on the Australian Government to better communicate to Australian businesses the benefits of online services about to be implemented nationally.
Retail telecommunications is still the most complained about industry in New Zealand despite complaints levels remaining relatively flat year-on-year, according to a new consumer issues report from the competition enforcement agency, the Commerce Commission.
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