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Wednesday, 15 July 2020 13:18

Why the future of contact centres is cloud-based

By Darren Rushworth, president, NICE Asia Pacific

VENDOR PROMOTION In the early stages of the COVID-19 lockdown, all attention was focused on how to implement business continuity plans to keep organisations up and running. This included putting provisions in place to let staff members work from home with little notice, including contact centre agents.

Published in Sponsored Announcements

Wednesday, 15 July 2020 13:12

Why the future of contact centres is cloud-based

VENDOR PROMOTION In the early stages of the COVID-19 lockdown, all attention was focused on how to implement business continuity plans to keep organisations up and running. This included putting provisions in place to let staff members work from home with little notice, including contact centre agents.

Published in Cloud

Friday, 15 July 2016 11:14

Optus offers free calls to France

In the wake of the tragic events in Nice, Optus has offered its customers free calls to France.

Published in Telecoms & NBN

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Comments

Re: iTWire - Coalition's MTM was a colossal mistake, says NBN Co's first CEO Quigley

Liar liar pants on fire!!!!!!None of your assertions are truthful!
Re: iTWire - Coalition's MTM was a colossal mistake, says NBN Co's first CEO Quigley

Quigley was correct, the LNP has wasted a great deal of taxpayer funds. See my previous response to the initial[…]
Re: iTWire - Coalition's MTM was a colossal mistake, says NBN Co's first CEO Quigley

We must never forget that this was the man that so stuffed up the NBN deployment that he gave FttH[…]
Re: iTWire - Optus flexes its prepaid muscle, challenging MVNOs and competitors alike

1 GB of data per day? Sorry Optus but that doesn't come close to my needs.I would still require WiFi[…]
Re: iTWire - Coalition's fibre backflip no Damascene conversion

Spot on, Sam. And don't forget Malcolm Turnbull was Comms. Minister when he insisted the FttN build. Ass end of[…]