Displaying items by tag: Nice

0

Shares

Subscribe to this RSS feed

Wednesday, 01 September 2021 11:18

NICE CXone digitally transforming GWA’s contact centres for improved customer experiences

Company News: CXone fosters workforce agility for remote teams and deeper operational insights across all digital and voice interactions

Published in Guest Articles

Tagged under

Friday, 13 August 2021 12:41

NICE seals deal to acquire GoMoxie

AI-powered contact centre software provider NICE has announced the acquisition of GoMoxie, an innovator of advanced digital assistance tools.

Published in Market

Tagged under

Friday, 23 April 2021 12:32

NICE launches CXone Expert following the acquisition of MindTouch

NICE launches CXone Expert, “the industry’s first digitally fluent self-service solution combining data, AI, and knowledge management, and turns bots into smart digital agents.” The newest solution integrates “seamless experience and gives agents to see the customer’s journey” and creates “meaningful conversation.”

Published in Business IT

Tagged under

Friday, 11 December 2020 00:32

We're all in the cloud, but how do we make it rain?

Where is the money in the move to cloud computing? What's profitable and what isn't?

Published in Cloud

Monday, 16 November 2020 21:57

How do suppliers in the IT industry win business?

We posed this question to a broad swathe of senior industry executives. Here's what they had to say.

Published in Enterprise Solutions

Wednesday, 15 July 2020 13:18

Why the future of contact centres is cloud-based

By Darren Rushworth, president, NICE Asia Pacific

VENDOR PROMOTION In the early stages of the COVID-19 lockdown, all attention was focused on how to implement business continuity plans to keep organisations up and running. This included putting provisions in place to let staff members work from home with little notice, including contact centre agents.

Published in Sponsored Announcements

Tagged under

Wednesday, 15 July 2020 13:12

Why the future of contact centres is cloud-based

VENDOR PROMOTION In the early stages of the COVID-19 lockdown, all attention was focused on how to implement business continuity plans to keep organisations up and running. This included putting provisions in place to let staff members work from home with little notice, including contact centre agents.

Published in Cloud

Tagged under

Friday, 15 July 2016 11:14

Optus offers free calls to France

In the wake of the tragic events in Nice, Optus has offered its customers free calls to France.

Published in Telecoms & NBN

Tagged under

WEBINARS ONLINE & ON-DEMAND

WEBINAR INVITE 25 NOVEMBER 1PM AEDT + Digital Realty explains 'Data Gravity' and how Hybrid IT fits into this weighty reality
GUEST RESEARCH + EVENT INVITE: With data creation being accelerated…
WEBINAR INVITE - Zebra RISE conference - 16 November 2021
Register now for #ZebraRise2021 and discover the innovative technologies that…
Webinar Invite: SAP Migration to The Cloud – A Business Perspective
WEBINAR INVITE: Today, IT leaders are under even more pressure…
Workshop Invite: ANZ Virtual Rancher Rodeo
Workshop Invite: Rancher Virtual Rodeos are free, in-depth online workshops…
Juniper Mist AI supercharges your Wi-Fi
Juniper presented its Mist AI and Marvis smart assistant over…

GUEST ARTICLES

Be prepared: How to prevent your organisation being held to ransom by high tech hijackers in 2022
GUEST OPINION by Luke Smith, Regional Account Director, Barracuda MSP: …
It's time to plan your hybrid work strategy
Australia is opening back up and employees will be returning…
Governments are finally warming to address cybersecurity challenges
GUEST OPINION by Jim Cook, ANZ Regional Director, Attivo Networks: …
BLUETTI Halloween Special Offer– Up to A$250 OFF
HALLOWEEN OFFER: To celebrate Halloween, Bluetti’s new release EB70 POWER…
Can we litigate our way to better cybersecurity?
GUEST OPINION: What does it take to make company executives…
Empowering knowledge workers
GUEST OPINION: Increasing digitalisation across industries means that businesses create, manage,…
How an intelligence-driven approach can close the extended detection and response gap
GUEST OPINION: Threat detection isn’t getting any easier. Today’s hackers…
Finding the most suitable satellite imagery for your business
GUEST OPINION: These days, businesses have come to rely on…
Which companies accept cryptocurrency?
GUEST OPINION: Although a lot of people associate cryptocurrencies with investments…
Cloud financial management: empowering remote finance teams for 2022
GUEST OPINION: Finance teams have emerged as global strategic leaders…

VENDOR NEWS

Instaclustr adds PostgreSQL to managed platform in public preview
PostgreSQL joining Cassandra, Kafka, Redis, and other open source data…
Wham, bam, SolarWinds SAM keeps you ahead of server and application downtime
REVIEW PROMOTION Any business network with more than a handful…
Coca-Cola Europacific Partners Indonesia Taps 8x8 CPaaS to Enhance Mobile Experience for Business-to-Business (B2B) Customers in Indonesia
Deploys 8x8 SMS API to Ensure Mobile App Security with…
Tecala Ranked on Channel Futures MSP 501—Tech Industry’s Most Prestigious List of Global Managed Service Providers
COMPANY NEWS: Tecala, Australia’s award-winning technology services and IT consulting…
ExtraHop Experts Contribute Network Detection and Response Expertise to MITRE ATT&CK Framework
Cybersecurity knowledge base expands to support evolving security landscape COMPANY…
Talend extends APAC presence with cloud data infrastructure in Australia to serve customer growth
Helps customers maintain data sovereignty requirements and improve organisation's data…
RICOH Pro C7200sx Series Scoops Mid-Volume CMYK+ BLI PRO Award
New gold and silver toners enhance digital print enhancement capability…
Barco Research Finds Meeting Rooms Take Centre Stage in Australian Hybrid Workplaces
Meeting Barometer drops as people struggle with virtual collaboration, on…
Talend Partners with Snowflake in Breakthrough Development to Deliver Healthy, Analytics-Ready Data at Scale Inside Data Cloud
Technology collaboration assesses and improves data accuracy and reliability from…
Nintex Named a Digital Business Platform Leader
Independent research and advisory firm Aragon Research identifies Nintex as…

Guest Opinion

Be prepared: How to prevent your organisation being held to ransom by high tech hijackers in 2022
GUEST OPINION by Luke Smith, Regional Account Director, Barracuda MSP: …
It's time to plan your hybrid work strategy
Australia is opening back up and employees will be returning…
Governments are finally warming to address cybersecurity challenges
GUEST OPINION by Jim Cook, ANZ Regional Director, Attivo Networks: …
BLUETTI Halloween Special Offer– Up to A$250 OFF
HALLOWEEN OFFER: To celebrate Halloween, Bluetti’s new release EB70 POWER…
Can we litigate our way to better cybersecurity?
GUEST OPINION: What does it take to make company executives…

Guest Interviews

iTWireTV Interview: ResetData building revolutionary data centres to change the world
GUEST INTERVIEW: A data centre that reduces latency, increases proximity,…
iTWireTV Interview: Secureworks' Alex Tilley talks cybersecurity, ransomware, crypto, what business needs to do - and more!
GUEST INTERVIEW: We live in a time of cyber war,…
iTWireTV Interview: Aurecon engineers digitally transformed solutions to bridge the Acceleration Gap
GUEST INTERVIEW: Aurecon has embarked on a journey with Workday…
iTWireTV Interview: Zebra Technologies talks its new ET80/ET85 (ET8x series) 12-inch 2-in-1 tablets and Field Vision Mobility Study
GUEST INTERVIEW: The ET8x series of Zebra Technologies 2-in-1 tablets…
iTWireTV interview: eftpos announces eQR code payments platform with support of big Aussie banks, supermarkets and fintechs
GUEST INTERVIEW: Eftpos has announced that some of Australia's most…

Guest Reviews

How UniConverter 13 improves your productivity
GUEST REVIEW: The world is progressing at a rapid rate than…
Detailed review of PDFelement for Mac Version 8.5
GUEST REVIEW: Playing with PDF files has become a part…
Wham, bam, SolarWinds SAM keeps you ahead of server and application downtime
REVIEW PROMOTION Any business network with more than a handful…
Uncommitted network changes are a thing of the past with SolarWinds NCM
SPONSORED PROMOTION The core switch has failed, taking with it…
GamoVation Quick Checkers brings a timeless classic to the modern age
REVIEW PROMOTION When it comes to timeless games that are…

Guest Research

APAC construction sector shows strong optimism and investment post-COVID with digitisation tipped as key growth area, InEight Outlook finds
Ninety-three percent of capital project and construction professionals in APAC are optimistic about…
Australian frontline healthcare organisations helped by Workday to battle COVID-19 pandemic
COMMISSIONED RESEARCH The devastation caused by the COVID-19 pandemic has…
Vertel reveals the top 10 technologies that will impact workplaces between 2020 and 2025
GUEST RESEARCH: SD-WAN set to be a pillar technology in…
Remotely Exploitable ICS Vulnerabilities on Rise, as Reliance on Remote Access to Industrial Networks Increases During COVID-19
GUEST RESEARCH: New report from Claroty researchers finds latest ICS…
New Research from Rapid7 Finds Australia 14th Most Exposed to Cyber Risks
GUEST RESEARCH: While there has been an average 13% decrease…

Guest Research & Case Studies

Digital Realty explains 'Data Gravity' and how Hybrid IT fits into this weighty reality + WEBINAR INVITE 25 NOVEMBER 1PM AEDT
GUEST RESEARCH + EVENT INVITE: With data creation being accelerated…
Employees never want to give up remote work, according to new Nitro Productivity Report
GUEST RESEARCH: Nitro Software, a global document productivity software company…
Why marketers and global brands should tap TikTok on implementing their marketing strategies
GUEST RESEARCH: The pandemic has accelerated the age of the…
Video advertising strong in Australia but has the highest ad fraud on desktop globally
GUEST RESEARCH: Digital media company Integral Ad Science has released…
VIDEO and CASE STUDY: SYSPRO contributes to 100% improvement in AF Gason’s results
10 years ago, AF Gason needed an enterprise system which…

Channel News

Lenovo renews Apex Legends Global Series partnership
Lenovo's Legion brand continues its partnership with the Apex Legends…
Storbie and Medmate partner for e-prescription fulfilment
Pharmacy websites running on the Storbie platform can now easily…
archTIS, Cirrus Networks partner on reseller deal
ASX-listed Canberra-based cyber security firm archTIS has partnered with IT…
Talend strengthens partnership with ARQ Group, appointing the company as a value added reseller in Australia
COMPANY NEWS: Talend, a global leader in data integration and…
Hills takes on Siklu distribution
mmWave fixed wireless specialist Siklu's full range of products are…
Midwich picks up MediaStar distribution for ANZ
AV and unified communications distributor Midwich Australia is now the…
Distribution partnership: SourseAI’s machine learning AI platform does deal with network automation experts Devoli
Devoli has gone straight to the source for the good…
Proofpoint revisits APAC distribution arrangements
Cybersecurity and compliance vendor Proofpoint has appointed Ingram Micro as…
Eway, Keap ink payment provider deal
Ecommerce payments provider Eway has finalised an agreement with CRM…
Vertiv revamps partner program
Power and cooling specialist Vertiv has varied its partner program…

Comments

Re: iTWire - ACCC wants measures to curb ‘dominance’ of Google search engine

I am of the opinion after trying other search engines that Google is by far the easiest to use.This may[…]
Re: iTWire - News Corp reporter uses weasel words to push tired claims about Huawei

And your point is? I wrote this piece in April last year: https://itwire.com/open-sau...
Re: iTWire - News Corp reporter uses weasel words to push tired claims about Huawei

Dud Swans? Wasn’t Swan one of your colleagues once?
Re: iTWire - Government proposes stricter privacy rules for social media

If the Government and State Governments were fair dinkum they would be using existing legislation to protect children on line.In[…]
Re: iTWire - 4 ways SASE enhances enterprise cybersecurity

https://uploads.disquscdn.c... This is rubbish, I respect ITNEWS and I would love to see opinion pieces labeled as opinions.... this is[…]