Australia’s competition regulator the ACCC says a new regulatory model for the National Broadband Network is one step closer after a telecommunications industry roundtable last week brought together NBN Co, broadband retailers, industry groups, consumer representatives and government.
Consumers on NBN fixed-line connections experienced strong speed performance in December last year, with retail service providers achieving between 85.0 and 98.9% of
maximum plan speeds across all fixed-line plans in the busy evening hours of 7-11pm in December 2020, according to the latest Measuring Broadband Australia report from the competition regulator, the Australian Competition and Consumer Commission.
National broadband network operator NBN Co has unveiled the first NBN Disaster Satellite Service in Namadgi ACT, designed to boost the support offered to communities and emergency services personnel during and in the aftermath of emergency events, such as bushfires and floods.
The operator of the national broadband network, NBN Co, is trumpeting strong momentum and earnings growth, recording quarterly earnings of $102 million in the three months ending September 2020, compared to a loss of $435 million in Q1 FY2020 – and with total revenue of $1.07 billion for three months, up 22% on the corresponding quarter last year.
Lower entry-level prices and other proposed improvements to NBN wholesale arrangements are in the long term interests of Australian broadband customers, according to a new report from the Australian Competition and Consumer Commission (ACCC)
National Broadband Network provider NBN Co has launched a campaign featuring new incentives for Internet retailers to sell higher speed broadband plans to customers.
National Broadband Network operator NBN Co has come under fire from the CEPU Communications Union for the “outrageous” salary of network chief Stephen Rue, after his axing of hundreds of jobs in the middle of a pandemic and while “overseeing a shonky” NBN network rollout.
Australia’s telecommunications regulator, the Australian Communications and Media Authority (ACMA), has taken action to enhance NBN consumer experience rules to protect Australians during the final phase of the National Broadband Network migration.
Fibre-to-the-premises (FTTP) provider OptiComm has announced that it is in the final stages of developing Australia’s first Ten Gigabit per Second Passive Optical Network (XGS-PON) – the next generation Passive Optical Network (PON) – allowing residential customers to access a nominal line speed of up to 1Gbps, and commercial customers to reach speeds up to 10Gbps.
Complaints about phone and Internet services decreased 4% in the last financial year ending 30 June 2020, but despite the drop residential consumers and small businesses still made 127,151 complaints to the Telecommunications Industry Ombudsman over the 12-months, according to the TIO’s 2019-20 annual report.
The decision by National Broadband Network operator, NBN Co to extend its Education Assistance offer until 15 January 2021, has earned the praise of communications consumers peak body ACCAN, which says the targeted offer from the company waives the wholesale costs for many services on the 25/5 Mbps speed tier - and encourages telcos to offer free or heavily discounted NBN plans to low-income households with school-aged children.
NBN Co has further extended its National Broadband Network 40% additional wholesale Connectivity Virtual Circuit (CVC) capacity offer at no extra cost to Internet retailers until the end of November.
National Broadband Network connectivity has a critical role to play in supporting economic growth across Australia’s agriculture sector now and into the future, according to a new research report, which estimates it could add $15.6 billion to the value of the farming, forestry and fishery sectors.
Australia’s telecommunications regulator the Australian Communications and Media Authority (ACMA) has announced that it will soon consult on rules to assist consumers when their fixed broadband telco fails to meet retail service levels.
The competition watchdog, the ACCC, has recommenced its inquiry which is considering a proposal from National Broadband Network operator, NBN Co, that aims to address concerns about service standards for wholesale NBN products and the pricing of entry-level NBN services.
National Broadband Network operator NBN Co has launched a community education campaign focusing on the threat of scams and warning that scammers are increasing their focus to “deceive Australians”, with new and variations of common NBN themed scams emerging in recent months.
More than 7.4 million consumers are now connected to the National Broadband Network after the activation of 383,257 new services in the three months to the end of June, according to the competition regulator, the ACCC.
Software-defined Wide Area Network (SD-WAN) has taken off quicker in Australia than some other markets partly due to the migration of “last-mile access” to the National Broadband Network (NBN), according to a new analyst report.
Australia’s telecoms industry association, the Telecommunications Society (TelSoc), has raised serious concerns over the planned sacking of hundreds of employees by NBN Co, describing the move as a “misstep” by the company.
Steps taken by NBN Co and service providers meant that broadband speeds and connectivity held up well during May 2020 despite a big increase in the use of video conferencing and streaming services due to COVID-19, according to the ACCC.
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