The Australian Communications and Media Authority (ACMA) has blasted Telstra, Optus, TPG and Dodo for letting down their customers, finding all of the telcos in breach of consumer protection rules after more than 1,500 of their customers were left without services while trying to migrate to the National Broadband Network (NBN).
Telco and energy retailer Dodo has launched new NBN plans coupled with offers for electricity and gas services.
Telstra has suffered a 14% drop in profits with the telco putting the decline down to pressure put on it by the the coronavirus pandemic and the national bushfire crisis.
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