Underperforming broadband services are still a problem for some consumers, with a newly publish report revealing that 12.4% of consumers continue to experience underperforming services that “rarely come close to reaching their maximum plan speed”.
NBN Co has signalled renewed focus is needed to address in-home issues impacting on customer experience with the national broadband network, according to the Shadow Minister for Communications, Michelle Rowland.
NBN Co, the company building Australia’s broadband access network, says it has achieved trial download speeds of 994Mbps — or 1Gbps — in technology trials on its hybrid-fibre coaxial access network.
Alternative headline: Four million ignore the NBN. Woeful ARPU sees NBN Co struggling to reach profitability.
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