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The National Australia Bank has topped the 2021 Forrester customer experience index which benchmarks the quality of customer experience of five banks in Australia.
Telecommunications provider TPG Telecom has signed a new agreement with National Australia Bank (NAB) to provide fixed and mobile network services to the bank.
The ACCC has formally released the Competition and Consumer (Consumer Data Right) Rules, which it says is is a “key development” in progressing the Consumer Data Right in banking.
Amazon Web Services has announced a new feature in Amazon Polly from its team of AI research scientists and linguists called Brand Voice, an “exclusive, high-quality, Neural Text-to-Speech (NTTS) voice” built to represent a brand’s persona.
National Australia Bank has launched a new digitised receipt product which it says allows customers to easily digitise any paper receipt, through the NAB Mobile App.
The Australian and New Zealand arm of global credit bureau services provider Experian has acquired Australian fintech startup Look Who’s Charging, in its sixth major APAC investment since 2017.
Melbourne based Quest Payment Systems in conjunction with National Australia Bank and Visa, has launched a trial which allows merchants to accept card payments using their Android smartphone.
Digital risk protection vendor Digital Shadows has completed a $10 million capital raising round with the funds to be used scale up plans for the delivery of its SearchLight service.
National Australia Bank has pledged to allocate $2 billion in funding over five years to help emerging technology companies build and grow their businesses.
Medibank is claiming an Australian-first, with the release this week of a digitised membership card for customers using Android phones, enabling them to claim on-the-spot refunds through HICAPS terminals.
The National Australia Bank (NAB) is doubling its investment in its innovation hub in 2018 alongside what it says is a 75% increase in the NAB Labs workforce.
Victoria is likely to be the state hardest hit by the National Australia Bank’s plans to cut up to 4000 jobs from its operations nationally over the next three years.
Global ICT solutions and services provider Dimension Data and Deakin University are partnering in an initiative designed to further build Australia’s cyber security capabilities and boost the stocks of security professionals to meet future demands.
ASX-listed data centre operator NextDC has secured a $300 million debt facility from National Australia Bank as it prepares for future growth and for further developments in its business.
More than 65 National Australia Bank and Telstra graduate employees aged 18-34 are taking part in a two-day challenge, creating their own technology solutions they think would help them make financially sound decisions.
The National Australia Bank has partnered with Girl Geek Academy as part of a move to retain the best talent and to enhance the technical capabilities of its employees while pursuing its aim of getting more women into technology.
With Christmas and the year’s end there’s always a swag of reports about festive season spending. In a new report from EFTPOS payments provider Tyro, Australians are forecast to make 1.5 billion transactions between now and the end of the January post-Christmas sales – peaking at an estimated 85,000 transactions per minute - and amounting to a six week $100 billion spending spree.
The National Australia Bank (NAB) has signed agreements with two global financial institutions — Israel’s Bank Leumi and the Canadian Imperial Bank of Commerce (CIBC) — to form an international banking innovation alliance.
Customers of the National Australia Bank will have instant use of new, approved personal Visa credit cards, even before they receive their “physical” card, with the bank’s new mobile banking app to be released in coming weeks.
Australian businesses say the most significant barrier to innovation and business change is simply not having enough time to turn their ideas into reality, according to a new study revealing that traditional innovation measures, such as R&D and patents, had been growing solidly since 1990 but have flatlined since the end of the mining boom.
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Linux is becoming worse than Windows. :-(