The Coalition Government made the right choice back in 2013 to adopt a multi-technology mix for rolling out the national broadband network, ditching a Labor plan to have fibre to 93% of homes and service the rest through fixed wireless and satellite, Communications Minister Paul Fletcher says.

Unreliable telecommunications services are resulting in hundreds of thousands of complaints, the Australian Communications Consumer Action Network says, calling for greater reliability safeguards to reduce this number.

Mobile services have fared best with a low rate of consumer complaints in stark contrast to voice only services delivered by telcos over the NBN which had the highest rate of complaints over a six month period last year, according to a report by the telecommunications regulator, the Australian Communications and Media Authority.