Australia’s competition watchdog, the ACCC, has published a guide for NBN fixed wireless customers, advising them how to seek compensation when they encounter problems with broadband services, including slow speeds.

Nearly 60% of the 5.2 million Australian households connected to the NBN at the end of March are on plans that offer 50Mbps or higher download speeds, the Australian Competition and Consumer Commission says in its quarterly Wholesale Market Indicators Report.

Australia’s second largest telco Optus has suffered a drop in net profits for the year that ended on 31 March, with profits plunging by 15.8% on the previous year.