Australia’s second largest telco Optus has suffered a drop in net profits for the year that ended on 31 March, with profits plunging by 15.8% on the previous year.

Published in Telecoms & NBN

New telco industry standards designed to give consumers an improved complaints experience when migrating to the national broadband network are about to come into effect, with the regulator acknowledging that “buck-passing” has plagued consumer experiences in the past.

Published in Telecoms & NBN

The complexities of carrying out installations under the NBN multi-technology model have been addressed in new industry guidelines for cablers just released by the Communications Alliance.

Published in Telecoms & NBN
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