CRM vendor Pegasystems has released new digital messaging capabilities within its Pega Customer Service application, providing interoperability with virtually any chat or messaging channel.

Published in CRM

Apple Pay is finally available via the National Australia Bank, with NAB nabbing Apple Pay at long last after a terribly extended and self-inflicted delay.

Published in Home Tech

Westpac is the last remaining big Australian banking institution not to offer Apple Pay, after another holdout, NAB, announced that the service had gone live for its customers on Tuesday.

Published in Strategy

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