Displaying items by tag: My Optus App

Optus has announced plans for supporting its customers to work remotely online due to the continuing spread of the coronavirus.

Published in Health
Monday, 14 October 2019 13:10

Optus introduces 24/7 digital messaging service

Optus has introduced a digital messaging service for customers that allows them to interact with the telco via a 24/7 direct line of communication with its care teams.

Optus claims it is paving the way for telco innovation in customer service with the offering, for the first time, of Google Assistant, allowing its customers to ask Google Home and selected smartphones, questions about their personal mobile plan without needing a handheld device.

Published in Telecoms & NBN

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