Voice and facial recognition is gaining ground as a major security measure, with more than 600 million mobile devices expected to be using the technology around the world by 2021, according to a new report by Juniper Research.
Giant Chinese online retailer, Alibaba, says consumers in China purchased goods to the value of US$7 billion in the first two hours of this year’s 11.11 Global Shopping Festival held on Friday, exceeding the value of purchases in the entire 24 hours of the 2013 shopping festival.
Retail e-businesses will face numerous challenges in 2017 from wooing cautious consumers and creating rich personalised customer experiences to offering free and fast delivery, in the battle for customer loyalty, according to a new survey of the global retail ecommerce market.
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