Displaying items by tag: Mobile banking

GUEST OPINION by George Tsoukas, Gigamon ANZ: While the financial services industry is no stranger to unexpected events and their repercussions, the current global upheaval is creating unprecedented uncertainty. Faced with this, how should financial services organisations respond?

Published in Guest Opinion

More than 50% of US consumers wanting to change banks would consider a digital-only bank, according to a new survey that also reveals the same findings reflected in a similar UK survey.

Published in Market
Tuesday, 15 January 2019 11:51

Xinja buoyant over latest capital raise

Fledgling Australian digital bank Xinja says a capital raise, which has opened early to existing investors, customers and people who had registered interest, has passed the minimum of $500,000 in less than nine hours.

Published in Market
Thursday, 20 September 2018 11:07

Westpac Bank enables voice payments through Siri

Westpac Bank is claiming an Australian first with the launch of Siri for Westpac, allowing its customers to make payments using voice technology.

Published in Mobility

Australia’s big four banks have been heavily criticised in a new report by a global analyst firm, which says digital money management provided by their mobile apps is minimal at best – and their apps don’t reflect the banks’ vision of helping customers improve their financial well-being.

Published in Apps

Australians will continue to use cash in tandem with digital payment solutions, according to new research revealing that an average of 66% of consumers are withdrawing cash from ATMs at least once a month – with just over half logging into their mobile banking apps every week.

Published in Market

Twenty years after BPAY was launched in Australia around 60% of Aussies now pay their bills using the service, according to the payments company which says that on average people pay five or six bills a month.

Published in Market
Wednesday, 27 September 2017 10:53

IMB Bank launches new in-app messaging service

IMB Bank is claiming a first in the banking industry with the launch of a new messaging service for its mobile customers.

Published in Mobility

Apple has told Westpac to remove the keyboard from its iOS banking app and given the bank time until July to do so.

Published in Apps

The Commonwealth narrowly pipped Westpac as Australia’s top bank due to the usability of its mobile and digital services, but Westpac was deemed to be the bank with the highest score in mobile banking functionality, according to a newly published study.

Published in Mobility
Tuesday, 13 June 2017 11:12

Westpac mobile, online banking on the blink

Westpac mobile and online banking services are offline, having been hit by outages since 10 June and customers have struggled to cope over the long weekend, judging by their reactions.

Published in Business Software

The ANZ bank will run a trial using voice biometrics to transfer sums of money more than $1000 using its mobile apps.

Published in Business Intelligence

Satellite operator Sky and Space Global has secured a new commercial wholesale contract for communications bandwidth from its initial 3 nano-satellites, the “3 Diamonds”.

Published in Deals

Tasmanian banking group, MyState Bank, has launched a new Internet banking platform and mobile banking apps in another step in the bank’s ongoing digital transformation.

Published in Strategy
Wednesday, 19 October 2016 04:29

Mobile banking users to reach 2 billion by 2020

Representing more than 1 in 3 of the globe’s population, Juniper Research’s Fintech analysts said "over two billion mobile users would have used their devices for banking purposes by the end of 2021, compared to 1.2bn this year globally".

Published in Mobility
Tuesday, 13 September 2016 11:18

NAB to provide ‘instant’ card use with NAB Pay

Customers of the National Australia Bank will have instant use of new, approved personal Visa credit cards, even before they receive their “physical” card, with the bank’s new mobile banking app to be released in coming weeks.

Published in Mobility

London, we have a problem: nearly 1 in 3 UK mobile banking customers would consider changing banks after a bad mobile experience, but US banking customers aren't as worried. 

Published in Apps

Retail banks around the world are expected to use startup providers - overtaking incumbent application vendors - to replace legacy online and mobile banking systems over the next four years, according to analyst firm Gartner.

Published in Market

Nearly 1 in 5 of the global adult population, or over 1B users, will have used their devices for banking purposes by the end of 2015.

Published in Mobility
Tuesday, 11 August 2015 17:55

Fingerprint ID login for Suncorp mobile banking

Suncorp Bank has made fingerprint login available for its mobile banking app in response to what it says is customer demand for quicker access to account balances and mobile banking services.

Published in Security
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