The Australian Labor Party says Communications Minister Mitch Fifield has finally dumped his original plan to abolish the Telecommunications Industry Ombudsman after the government put forward a list of recommendations that it said would strengthen the role of the TIO.
The Australian Government has made recommendations for further protections for telco consumers, including a strengthening of the role of the Telecommunications Ombudsman.
The Australian Communications Consumer Action Network, the peak body representing telecommunications users, has welcomed the announcement made by ACMA that an inquiry into outages of the triple zero service would lead to tightening of protections for consumers.
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