Displaying items by tag: Mike Hicks

GUEST OPINION BY Mike Hicks, Principal Solutions Analyst at Cisco ThousandEyes:  Digital experience suffered some setbacks last year as service provider outages resulted in a trail of collateral damage, but it also showed organisations how to negotiate a way forward,.

In a digital-first world, businesses now expect a relationship with their provider based on continuous improvement of the end-to-end digital service.

GUEST OPINION by Mike Hicks, Principal Solutions Architect at ThousandEyes: When companies first started experimenting with the cloud, it was with non mission-critical workloads. Systems of any importance ran in the cloud and on-premises in parallel.

GUEST OPINION: Mike Hicks, the Principal Solutions Analyst at Cisco ThousandEyes, has cast his eyes over Akamai's Prolexic Routed outage last week to analyse what happened, which as Akamai noted, wasn't due to a cyber attack but an inadvertently exceeded routing table value. How did this happen, who was hardest hit, and how can downtime be mitigated? Please read on!

GUEST OPINION: Mike Hicks, the Principal Solutions Analyst at Cisco ThousandEyes, has cast his eyes over Akamai's Prolexic Routed outage last week to analyse what happened, which as Akamai noted, wasn't due to a cyber attack but an inadvertently exceeded routing table value. How did this happen, who was hardest hit, and how can downtime be mitigated? Please read on!

GUEST OPINION by Mike Hicks, Principal Solutions Architect at ThousandEyes:  Over the past year, we’ve seen a sharp rise in the number of high-profile Australian CEOs promoting their digital and IT teams’ work.

We asked a number of IT executives what the 'new normal' might look like as the impact of COVID-19 wanes.

The definitions of 'winners' and 'losers' have been impacted by the year from hell. Who do people think will come out on top; who will sink into the mire?

Where is the money in the move to cloud computing? What's profitable and what isn't?

COMPANY NEWS: ThousandEyes, the Internet and Cloud Intelligence company, has launched new feature functionality solution advancements designed to power the next generation of cloud, Internet, and SaaS visibility. At the same time, these new solutions support enterprises facing new business continuity risks with the rapid onset of a distributed workforce and greater reliance on cloud service level availability.

Further gains are possible by understanding customer journeys at an even deeper level

GUEST OPINION by Mike Hicks, Principal Solutions Architect at ThousandEyes: Australian retail achieved somewhat of a milestone during the recent annual results season: widespread profitability from online operations.

This year has redefined the reasons for baselining your network.

GUEST OPINION by Mike Hicks, Principal Solutions Architect at ThousandEyes: For businesses on a cloud or DevOps journey, continuous improvement is a desirable outcome. It encourages new features and enhancements to be delivered at speed and scale, and there’s a whole ecosystem of tooling designed to help businesses achieve that.

We posed this question to a broad swathe of senior industry executives. Here's what they had to say.

Because the more you know, the less risk of downtime

GUEST OPINION by Mike Hicks, Principal Solutions Architect,ThousandEyes: ‘Unprecedented’, as a description, gets thrown around a lot these days. Less so, precipitous. And yet that’s what we saw in March - a precipitous rise in global network disruptions.

GUEST OPINION by Mike Hicks, Principal Solutions Analyst, ThousandEyes: If you thought your flaky residential connection was the reason your apps were tardy during COVID, think again.

In contrast to both the Asia Pacific region and rest of the world, the outage numbers for Internet Service Providers in Australia didn’t peak in March to coincide with the majority of Covid 19 lockdown orders, according to a new 2020 Internet Performance report.

Digital service delivery intelligence provider ThousandEyes has made three senior appointments in Australia.

Brisbane-based performance management provider Ikara Group has appointed 30-year ICT industry veteran Mike Hicks as its director of product development.