Displaying items by tag: Microsoft Teams

Video and voice solutions Poly introduces smart devices Poly Studio R30 video bar, Poly Sync 10 speakerphone, and enhancements to the Poly Lens platform to help users in the distributed workforce.

Enghouse Interactive - that’s “Eng” as in Engineering - is hosting a free, customer-driven webinar on May 11 with genuine experiences in enabling Microsoft Teams for the contact centre. Here’s why that’s a big deal.

The Poly Studio P21 is an elegant all-in-one display, camera, microphone, speakers, and lighting unit which helps you look good, sound good, and switch effortlessly from working on screen to all the different forms of video and audio conferencing in use today.

The powerful Atlassian suite of products includes a new member in the form of Atlas, dedicated to helping teams manage their work - no matter where it exists - and to better collaborate across teams. Atlassian says it is the first teamwork directory to connect the dots across teams, their apps, and work.

Remote access and augmented reality specialist TeamViewer has made its TeamViewer Tensor remote connectivity suite and TeamViewer Frontline augmented reality products available through Microsoft Azure Marketplace and Microsoft AppSource.

The past two years have left a lasting imprint, fundamentally changing how people define the role of work in their lives. The challenge ahead for every organisation is to meet employees’ great new expectations head on while balancing business outcomes in an unpredictable economy, according to Microsoft’s second annual Work Trend Index report.

The latest release of the Progress WhatsUp Gold IT infrastructure monitoring software arrives less than six months after Progress' acquisition of WhatsUp developer Kemp, and delivers integration with the Progress Flowmon and LoadMaster monitoring tools.

COMPANY NEWS: Dubber, the world leader in Unified Conversational Recording and conversational intelligence, today announced the ability to capture video recordings and perform advanced recording controls on Microsoft Teams.

COMPANY NEWS: Dubber today announced Notes by Dubber for service providers.

COMPANY NEWS: Dubber the leading global unified call recording and voice intelligence cloud service designed for service providers, government, and businesses of any size, today released its report on the company’s operating activities along with the Appendix 4C for the quarter ended 31 December 2021.

CentrePal was the first native contact centre solution for Microsoft Teams and is continuing to show its leadership in the field with its new next-level out-of-the-box integration with Microsoft Dynamics 365 that is already aiding CentrePal clients to reach new heights of customer service and efficiency.

GUEST OPINION: Increasing numbers of organisations are finding that migrating to Microsoft Teams can be complex, difficult and sometimes less than completely successful. The application requires careful planning to limit tenant sprawl and content chaos.

Following the strong market response to the arrival of the world-first native contact centre solution for Microsoft Teams in Australia and the APAC region, CentrePal is set to make good on tremendous interest from the United Kingdom by establishing its first Azure data centre in the region.

AVer Information Inc. has won awards for its conferencing room camera solutions, and today revealed its first-ever conferencing room content camera, The CAM130 Content Camera. It offers clear imaging and special features to support sharing whiteboard or flat panel display content in virtual meetings.

Microsoft has announced it has turned on machine language-based noise suppression by default for most Microsoft Teams customers. However, sometimes music isn’t noise but part of the call. Microsoft has announced a new music detection facility will be rolled out in late January through February.

GUEST OPINION: As the world spins towards 2022, it is clear that the new year will see our reliance on cloud technologies becoming more vital than ever before.

COMPANY NEWS: With the rise of remote work over the past 18 months, the use of Microsoft 365 and Microsoft Teams has exploded. Microsoft reports that roughly 50% of 365’s 260 million-plus commercial users now use Teams, although some experts place the number of users closer to 300 million.

GUEST OPINION: With lockdowns ceasing and borders opening the future of work will be hybrid experiences. It’s important to have seamless conferencing products for those in and out of the office, such as those provided by Crestron.

COMPANY NEWS: Zscaler, the leader in cloud security, today enhanced Zscaler Digital Experience (ZDX) with new unified communications as a service (UCaaS) application monitoring and digital workflow service integrations to automatically pinpoint and quickly remediate performance issues for improved employee collaboration and productivity. Delivered as an integrated service on Zscaler's cloud-native Zero Trust Exchange, ZDX provides unified visibility into user, connection and cloud app telemetry data to isolate and resolve user experience issues. The new integrations now enable security, networking, and help desk teams to work together to efficiently triage Microsoft Teams and Zoom quality issues, decrease resolution times, and optimise employee productivity.

COMPANY NEWS: BitTitan, the developer of MigrationWiz, Voleer, and Perspectium, and a global leader in migrations and managed services automation, today announced the launch of its comprehensive Migration Discovery Solution.