Cloud communications platform provider 8X8 has launched Contact Center for Microsoft Teams to deliver integrated customer engagement and global telephony direct routing that allows employees and contact centre agents to interact with customers from any Teams endpoint.
Thanks Peter! A story well worth reporting.A tiny step in a better direction except that 2035 will be far too[…]
Pyramid payments for the rollout and the smallest chunk for the actual guys doing the rollout. What a surprise from[…]
By moving away from fibre and sticking with an archiac mess of copper the Coalition ensured that wireless would be[…]
This is such an interested case, that will shape the World's view of a controlled monopoly or is it a[…]
Excellent article thx Alex -Pricing to enable bonuses to execs while hiding what they do to their 'essential workers' -[…]