Displaying items by tag: McKinsey

Given that he was the person most responsible for the current parlous state of the national broadband network, it is surprising that former prime minister Malcolm Turnbull has devoted just nine pages to the network in A Bigger Picture, his recent 660-page memoir.

Published in Open Sauce

GUEST OPINION by Brendan Maree, VP Asia Pacific 8x8: Artificial intelligence (AI) and machine learning (ML) have generated a lot of excitement and hype during the past few years. In 2020, this hype will become reality within growing numbers of contact centres.

GUEST OPINION by Brendan Maree, VP Asia Pacific 8x8: Artificial intelligence (AI) and machine learning (ML) have generated a lot of excitement and hype during the past few years. In 2020, this hype will become reality within growing numbers of contact centres.

Published in Market
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