Undeterred by its recent travails, social media giant Facebook has started asking large American banks to share detailed information about their customers in order that it can offer new services to its two billion-plus users.
In its first move to make money off WhatsApp, Facebook has increased the functionality of the WhatsApp Business app that it has been testing for a few months, allowing companies to send messages to customers through the app.
Shares of Facebook plunged by more than 20% on Thursday in after-hours trading, a day after the company announced what is its slowest growth of users and warned that revenue would fall for the remainder of the year.
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