Australian-listed communications software and cloud infrastructure provider MNF Group has continued to grow recurring revenue on the back of “strong demand” from long-term customers in its global wholesale business.
Australian-listed communications software and cloud infrastructure provider MNF Group has officially launched its proprietary communications platform as a service offering in Singapore via its wholesale business Symbio - claiming an aim to “disrupt” the Singapore domestic communications market.
Communications software and cloud infrastructure provider MNF Group has appointed Cathy Doyle to the newly created role of chief people experience officer.
Anne Ward has joined the board of voice communications software provider MNF Group as an independent director and chair.
Telecoms industry peak body Communications Alliance has announced the 2021 finalists in the communications industry’s premier awards for excellence - the ACOMMS - which recognise exemplary achievement across 12 categories of endeavour.
Communications software and cloud infrastructure provider Symbio Networks has undertaken a major brand update, including a new logo, to reflect what it says is the company’s Asia Pacific growth strategy and expanded product portfolio.
We asked a number of IT executives what the 'new normal' might look like as the impact of COVID-19 wanes.
With that in mind, what will happen in the telecommunication space?
Communications provider MNF Enterprise has been selected as a preferred supplier to the Digital Transformation Agency’s (DTA) telecommunications marketplace.
Telecommunications provider MNF Group has reaffirmed its guidance to the market.
Communications provider MNF Group is trumpeting “solid results” for the six months to the end of December 2019 with net profit after tax up 20% to $3.7 million on the back of an increase in revenue of 14% to $112 million from $98.1 million for the same period in 2019.
Communications operator MNF Group has created new senior executive roles and filled them with existing members of its management team.
Enterprise cloud-based video conferencing and managed conferencing solutions provider Express Virtual Meetings – part of the MNF Group - has partnered with ADDCOM Contact Solutions to offer Konftel HD video conferencing equipment to SMBs.
Communications provider MNF Group has reported a drop in revenue of 2.3% to $215.6 million for 2019 compared to 2018, and also a 4% decline in NPAT to $11.4 million for the year.
Telecommunications wholesaler Telcoinabox has released a new range of data-rich plans it says will give telco providers access to competitive wholesale pricing, complementing its product suite of hosted voice and data products “at a time ripe for renewal”.
Enterprise communication is a challenge
Businesses today are more dynamic and globalised than ever. With the help of the internet and other technologies, we live in a world where we can operate businesses from practically anywhere. And with that, virtual work relationships are on the rise as companies expand geographically. Whether it be colleagues from a different state or clients from another time zone, businesses are increasingly being challenged with how to maintain healthy virtual relationships.
The solution? Video conferencing.
It’s not something new but in recent years has become a go-to method for one-on-one and group communications. A Forbes Insights study revealed 80% of executives saw the growing use of video call by internal teams and 84% said their staff were using video calls to meet with external stakeholders.
Video conferencing breaks down geographic boundaries. It opens boundless opportunities by creating seamless visual experiences with people in different places. With real-time streaming, video calls diminish the sense of distance as users are immersed in the visual experience. This is particularly important for stakeholders that live or work remotely so that they can maintain the same level of communication without feeling communication or their relationships are compromised.
Humans are also highly visual. Studies show we are faster and better at processing visual information than text or audio. We build stronger connections through facial recognition rather than only voice. Similarly, virtual face-to-face conversations are likely to create a deeper sense of understanding, rather than via email or other non-visual communication forms.
Video is the ‘killer app’ for Enterprise
Video conferencing has become a necessity for communication and relationship building. And yet not all businesses are willing to adopt it. Why? Businesses often are reluctant to add more communication tools, on top of the fragmented calling, chat and messaging products they already depend on. Instead, enterprise and government organisations are increasingly seeking Unified Communication (UC) tools that can bring all communication services together. One vendor and one solution in the cloud.
What is Unified Communications?
Unified Communications tools promise to improve productivity, enhance security and lower the operational cost of enterprise communications. In fact, 98% of executives from the Forbes study believe consolidation of platforms would encourage greater governance and control by IT teams, along with 92% agreeing consolidation would bring about better cost savings.
Many businesses already use Microsoft Office 365 for internal voice and video calling (Skype for Business), chat (Teams) and collaboration on cloud-based documents and projects. So with the move toward Unified Communications, it is no surprise that Microsoft is a preferred vendor for mid-size, enterprise and government organisations.
Unified Communications via Teams
This is where MNF Enterprise’s Cloud Connect SaaS comes in. Cloud Connect is a seamless and intuitive way to deliver landline and mobile calling via Microsoft Teams. Calls are delivered via the MNF global network, enabling users to call outside their organisation and use receive calls on existing phone numbers, bridging a key functionality gap for Office365 users.
Cloud Connect equips Microsoft Teams with traditional PBX features and a range of call centre capabilities. Users are able to connect and communicate from any device including desktop, laptop, tablet and mobile devices. In addition to voice calls, users can host high quality video calls and web conferences with up to 250 participants.
Maximise your Office 365 investment
Cloud Connect is a game-changer for organisations that rely on Microsoft Office 365. It enables any organisation to transform Microsoft Teams into a fully featured cloud PBX system and deliver a modern Unified Communications experience.
Best of all, by using Teams for corporate voice and video calling, organisations can extract even more value from their existing Office 365 Enterprise licenses.
Embrace the opportunity of video conferencing and Enterprise Unified Communication. Unlock the hidden potential of O365 with Cloud Connect for Teams.
Video conferencing has changed the way we communicate in business, improving efficiencies, productivity, reducing costs and improving engagement. By using the best video conferencing hardware and the latest software solutions, organisations across Australia are now better connected, not only to each other and to their partners, but to their markets - both domestically and globally.
Application programming interfaces (APIs) are driving efficiencies and building smarter cities. In the increasingly competitive telco space, API adoption is fundamental for providers to adapt to technological change. APIs in telco can simplify and speed up the process of service delivery while cutting development costs.
MNF subsidiary MyNetFone Business is now selling its Virtual PBX phone system through network marketing organisation ACN Pacific.
Communications provider MNF Group has reported a drop in both revenue and net profit after tax for the first half of financial year 2019, reporting $98.1 million in revenue for the period ($116.7 million in HY2018) and $3.1 million in NPAT ($6.1 million in HY2018).
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