Vocus today announced it has migrated its contact centre platform to Amazon Connect, a scalable cloud contact centre on AWS. This allows it to deliver a more personalised digital experience for customers. The move took less than eight weeks and supports more than 5,000 customers 24x7.
Vocus shareholders have voted in favour of Macquarie Infrastructure and Real Assets (MIRA) and Aware Super’s acquisition of Vocus by scheme of arrangement. Both companies are looking forward to working with Vocus.
The Vocus Group says it has granted Macquarie Infrastructure and Real Assets Holdings and its managed funds access to conduct due diligence with a view to the latter following up on its non-binding, indicative offer to buy all the telco's shares at a price of $5.50 per share.
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