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Displaying items by tag: LivePerson
Wednesday, 07 June 2017 11:02
Balance bots and bodies for customer service
Getting the right balance of human agents and automation is important for providing a good customer service experience.
Published in
Enterprise Solutions
Tagged under
Wednesday, 24 May 2017 16:20
Aussies, especially millennials, prefer bots for simple transactions: claim
New research on more than 5000 global consumers shows overwhelming support for the use of chatbots for simple tasks – they are quicker and take less work than talking to a human, it has been claimed.
Published in
Apps
Tagged under
Thursday, 07 April 2016 01:14
Singtel deploys chat solution from LivePerson
Online and mobile messaging solutions provider LivePerson says it has successfully implemented a Web Chat system for Singapore telco Singtel.
Published in
Telecoms & NBN
Tagged under
WEBINARS ONLINE & ON-DEMAND
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EVENT INVITE: Panel discussion - The changing face of ecommerce
EVENT INVITE: Ecommerce is evolving more rapidly than ever before.… -
ADELAIDE EVENT INVITE THURSDAY 6 MAY: Is business taking place off your trusted corporate network and outside of your security perimeter?
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EdApp Summit 2021 - Magic Johnson, Arsène Wenger, Patty McCord share training tips to help businesses thrive
EVENT INVITE: Headlined by iconic football manager Arsène Wenger, Netflix’s… -
Invitation: Powering Intelligent Visions Solutions for a Safer World
WEBINAR INVITE: Vix Vizion, developers of Imagus Facial Recognition software,… -
Invitation: How to build an integrated digital marketing plan for your B2B company. Free virtual event on 18th May 2021
EVENT INVITATION: How to build an integrated digital marketing plan…
GUEST ARTICLES
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Hitachi Vantara Enhances Lumada Portfolio to Deliver Improved Resilience, Agility and Accuracy in Industrial IoT Environments
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VIDEO INTERVIEW: Jonathan "JJ" Jackson discusses BlackBerry's 2021 Annual Threat Report: COVID, RaaS, CaaS and more
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EVENT INVITE: Panel discussion - The changing face of ecommerce
EVENT INVITE: Ecommerce is evolving more rapidly than ever before.…
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Synology Active Backup for Microsoft 365 Review
Guest Review: Synology sent me a new DiskStation to review after I’d acquired… -
Healthcare cyber attacks underline importance for tight control over data
GUEST OPINION by Adam Gordon, ANZ Country Manager, Varonis: The… -
ADELAIDE EVENT INVITE THURSDAY 6 MAY: Is business taking place off your trusted corporate network and outside of your security perimeter?
EVENT INVITE: If you're in Adelaide, Over The Wire and…
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Why uptime and performance are key to cloud security
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Why DevSecOps must strive for effective enforcement measures
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Why the Customer Data Platform is one of today’s top technology acquisitions
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ServiceNow Exposed. Compare to Jira Service Management.
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The ONE Way To Deliver Digital Healthcare Solutions
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The ONE Way To Deliver Digital Healthcare Solutions
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Twilio Segment Releases 2021 CDP Report, A Look at How Pandemic-Driven Digital Acceleration Ushered the Industry into a New Era
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Guest Opinion
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Hitachi Vantara Enhances Lumada Portfolio to Deliver Improved Resilience, Agility and Accuracy in Industrial IoT Environments
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Synology Active Backup for Microsoft 365 Review
Guest Review: Synology sent me a new DiskStation to review after I’d acquired…
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Healthcare cyber attacks underline importance for tight control over data
GUEST OPINION by Adam Gordon, ANZ Country Manager, Varonis: The…
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Why uptime and performance are key to cloud security
Imagine you just bought a brand new car featuring all…
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Why DevSecOps must strive for effective enforcement measures
Talking to prospects teaches more than reading market research. Recent…
Guest Interviews
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VIDEO INTERVIEW: Jonathan "JJ" Jackson discusses BlackBerry's 2021 Annual Threat Report: COVID, RaaS, CaaS and more
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VIDEO Interview Aussie millionaire gaming genius: Luke Millanta, launches AlerTor, the Dark Web tracking tool
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MaxContact Helps Contact Centre Agents Communicate and Collaborate More Effectively With Microsoft Teams Integration
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AIICT with AWS offers new Certified Artificial Intelligence Professional course
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Secolve and LMNTRIX announce Australian-first partnership to combat OT attacks
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PMT Security announced as Milestone Systems Diamond Partner for 2021
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Comments
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Re: iTWire - Signal chief highlights how Facebook uses personal data to target ads
Time for the US gov't to BAN these a***holes at Fecebook, Twatter, Instagrub and elsewhere. PUT THEM IN JAIL FOR[…]
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Re: iTWire - Halt! What’s the password? It’s World Password Day, does your password pass muster?
Quite frankly passwords are a pain in the posterior.Why can't I have one secure password that I use on all[…]
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Re: iTWire - NBN Co’s latest list of suburbs and towns where 900,000 more homes are eligible for a fibre upgrade by ordering selected plans
Seems that the NBN Co is continuing to rip off consumers.The NBN was supposed to be available to all with[…]
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Re: iTWire - Despite many false alarms, Linux malware scares still abound
Well u might be of self admitted low intelligence, which u've claimed many times, but u are a good writer[…]
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Re: iTWire - NBN technicians 'walk off job' as 100+ car convoy headed to NBN Co Sydney head office
They've come to get their rightful share of the 15,400 Cartier watches handed out as bonuses to NBNCo executives!! House[…]