Digital transformation tops the business agenda globally, with chief executives of organisations revealing that attracting and retaining top talent is the key to transformation, according to a newly released global study.

Running the vast infrastructure for digital operations software company, BMC, affords its chief information officer Scott Crowder a perspective on the customer experience that extends to the company’s employees, whom he dubs customer zero.

This innovative Australian first from Deakin University allows you to earn a master’s degree in Leadership or IT Leadership by using your existing industry skills and knowledge to earn a valuable qualification and help further your career.