Australian-listed call recording vendor Dubber has been chosen as the recording and data capture platform for IBM Cloud for Telecommunications.
Phone and Internet complaints by Australian consumers and small businesses declined in the final quarter of 2019, but there’s been a steady 1% increase in complaints when comparing July to December 2019 against the same period in the previous year.
The global number of VoLTE (Voice over LTE) users will approach 5 billion by 2024, rising from 2 billion in 2019, according to a new report.
Landlines may become extinct earlier than expected according to comparison website Finder which says that a recent survey of several thousand Australians reveals they are using mobiles and only have a home phone because it came with their Internet service.
New Zealand telco Spark is partnering with the telecommunications industry in an effort to stop phone scam rates in the country.
Comparison website Finder claims traditional landlines in Australia will become extinct by 2037, basing this on figures from the Australian Communications and Media Authority which has tracked the decrease in landlines from 2012-13 onwards.
In the era of mobile phones and smartphones many Australians still find it difficult to give up their trusty landline phone services, with a new survey revealing that 55% still have a landline phone.
New Zealand’s largest telco Spark is switching services across the country from its ageing Public Switched Telephone Network (PSTN) to a next-generation IP-based network.
Landlines are fading into history as the world goes mobile, with a newly released research report showing that just 16% of Australian households use their landline on a daily basis and more than a third — 34% — never use a landline or don’t have one connected.
Google has announced it is launching Fiber Phone, a home phone service which is basically a landline service for its customers - in addition to its existing Fiber high-speed internet and cable TV offerings - in the US market.
Complaints about telco phone services have hit a nine year low, dropping by 9.4% in the three months to the end of last December, but the news is not so good for Internet services.
New Zealand’s biggest telco, Spark, has achieved strong mobile and IT services revenue growth for the first half of the 2016 financial year to offset a continuing decline in landline services and legacy data products.
’Tis the season to be jolly but ’tis also the season to be online and break some records, Telstra-style!
New Zealand’s largest telco, Spark, is raising its prices for some broadband and landline plans in a reaction to the country’s competition regulator’s decision two three days ago to increase the prices which telecommunications infrastructure provider, Chorus, can charge for use of its local copper lines and broadband service.
Consumer complaints about problems with their phone and Internet services soared to 124,000 in the 12 months of the 2014-2015 financial year as telcos grapple with maintaining service levels under the strict regime of the Telecommunications Consumer Protections (TCP) code.
Use of the Internet via mobile devices is becoming a “compelling preference” for many Australians, according to Internet Australia, which has welcomed a global report finding that mobile has fundamentally transformed Internet access and use around the world.
Telstra is in trouble again over outages to its network, just a few days after outages in New South Wales disrupted mobile, landline and Internet use for thousands of its customers, and caused problems with communications on the state’s rail network.
Smartphones may be taking over the world but Australia's seniors continue to rely on their home phone for communication according to new figures released today.
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