The telecommunications regulator, the Australian Communications and Media Authority, says telco customers will now be better protected under new consumer protection rules it has just introduced.
Newly appointed Communications Minister Paul Fletcher must ensure that he takes the politics out of the portfolio and ensure that telecommunications becomes bipartisan, based on the national interest, well-known telecommunications consultant Paul Budde has told iTWire.
Industry lobby group the Communications Alliance wants changes to the telecoms code which will strengthen consumer protections for telecommunications users.
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