Complaints about services by telecommunications consumers to telecoms providers dropped sharply in volume in the 2019 December quarter, declining by 25.9% compared to the same period in 2018.
The Australian Mobile Telecommunications Association (AMTA) and telecommunications lobby group Communications Alliance have issued the first edition of Keeping Australians Connected, providing guidance and industry advice around the delivery of telecommunications services in the wake of the COVID-19 pandemic,
Telecommunications lobby group Communications Alliance is seeking public comment on a proposed new industry code designed to combat scam calls to consumers at risk of being defrauded.
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