The South Australian Government has appointed local company EscapeNet to deliver a gigabit-speed Internet service across Adelaide.
Complaints about services delivered over the NBN have blown out significantly. The Telecommunications Industry Ombudsman reports an increase of 117.5% in NBN-related complaints for the six months to the end of December 2016 compared to the corresponding period in 2015.
The guide setting out principles and practices that telecommunications and Internet service providers can use when dealing with consumers in financial hardship has been updated.
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