Millions of Australians have experienced problems with their phone or Internet services over the last 12 months, prompting the Telecommunications Industry Ombudsman to attack telcos and service providers for taking far too long to resolve the problems that consumers face.
TPG-owned Internet service providers iiNet and Internode are compensating thousands of their customers for engaging in misleading or deceptive conduct by promoting and offering NBN plans with maximum speeds that could not be delivered.
Telecommunications services provider Spirit Telecom has inked an agreement to acquire Internet provider World Without Wires in a deal valued at $4.6 million.
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