Displaying items by tag: Internet services

Complaints about internet services replaced complaints over mobile services as the most complained about service type in the last financial year, according to the latest Telecommunications Industry Ombudsman report.

The Telecommunications Industry Ombudsman (TIO) has welcomed the Australian Competition and Consumer Commission’s decision to take enforcement action against telco BVivid over misleading telemarketing practices about transitioning to the NBN.

Published in Telecoms & NBN

Telco BVivid has paid fines totalling $25,000 for making telemarketing calls to consumers in areas transitioning to the NBN that breached Australian Consumer Law.

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