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Wednesday, 25 September 2019 01:59
Communications Alliance wants more done to address telecoms customer issues
Telecommunications lobby group Communications Alliance has called for a redoubling of efforts by service providers and the Telecoms Industry Ombudsman on addressing unresolved telecoms customer issues.
Published in
Business Telecommunications
Wednesday, 25 September 2019 01:42
Internet services overtake mobile services as complaints leader
Complaints about internet services replaced complaints over mobile services as the most complained about service type in the last financial year, according to the latest Telecommunications Industry Ombudsman report.
Published in
Business Telecommunications
Tuesday, 10 September 2019 23:37
Ombudsman welcomes enforcement action against telco BVivid
The Telecommunications Industry Ombudsman (TIO) has welcomed the Australian Competition and Consumer Commission’s decision to take enforcement action against telco BVivid over misleading telemarketing practices about transitioning to the NBN.
Published in
Telecoms & NBN
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Recent Comments
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Re: iTWire - Britain drops age-verification plan for online porn
Oh dear the "do gooders" are raising their empty heads again.Does this mean we can look forward to another assault[…]
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Re: iTWire - Target admits ‘may have’ misled consumers over faulty PlayStation complaints: ACCC
Silly Target, they assumed they were doing business in a country like the U.S. which has already stripped all consumer[…]
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Re: iTWire - Censorship: ACSC anger over lawyer likening Australian law to China
Indeed.A democracy implies voters being able to elect people who are REPRESENTATIVE of those voters.Neither Australia nor most western 'democracies'[…]
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Re: iTWire - Censorship: ACSC anger over lawyer likening Australian law to China
The irony is palpable : expert panel speakers provide material for 'review' prior to date, ACSC/ASD object and prevent them[…]
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Re: iTWire - Censorship: ACSC anger over lawyer likening Australian law to China
Typical the government / ASD / ACSC can't handle any criticism or debate on policies.Perhaps the comparison with China doesn't[…]