New joint capabilities from ServiceNow and Qualtrics help companies deliver personalised service experiences.
Global IT and business consulting services firms CGI has announced that its subsidiary, CGI Technology and Solutions Australia Pty Limited, have signed an agreement to acquire Unico, a technology consultancy and systems integrator based in Melbourne.
Melbourne based digital marketing agency Smith Brothers Media (SBM) has completed a merger with Brisbane creative digital agency Follow.
COMPANY NEWS: Claroty, the industrial cybersecurity company, today announced a new integration between its Continuous Threat Detection (CTD) solution and Rockwell Automation’s FactoryTalk AssetCentre, empowering joint customers to automatically discover, protect, and manage the operational technology (OT), Internet of Things (IoT), and industrial IoT (IIoT) in their industrial networks. Claroty will exhibit the CTD Connector for AssetCentre at Automation Fair taking place November 10-11 in Houston, Texas and online, at booth #1409.
Security vendor BlackBerry has announced a technology integration between its Spark unified endpoint management product and Okta's Identity Cloud.
Payment solutions and service firm QuickFee has integrated its payments and payment plan functionality with cloud accounting system provider Xero.
Customer experience automation vendor ActiveCampaign has launched a US$2 million developer fund to support app developers who create tools that will help ActiveCampaign's customers.
Deakin University has been reviewing its various systems as part of a migration from on-premises to the cloud. The existing student management system (SMS) wasn't ideal but a suitable replacement could not be found.
The latest release of MuleSoft Anypoint Platform allows developers to discover, access, and serve data from multiple existing APIs with a single query, without writing any additional code, according to the company.
Global security vendor Nozomi Networks has completed an integration with digital workflow company ServiceNow designed to help manufacturers deliver next-generation operational efficiencies and resilience.
Professional services firm Deloitte is acquiring Soda Strategic in order to strengthen the firm's Salesforce capability.
Joint Oracle Cloud Infrastructure and ServiceNow customers are now able to manage their cloud resources from ServiceNow service portals.
Integration enables 100 per cent cloud-native solution for high-scale secure cloud analytics
Brisbane-based digital engineering SaaS provider RedEye has integrated with Microsoft in a move they say is designed to unlock safety and efficiency improvements for the world’s critical assets and infrastructure.
Enterprise AI platform DataRobot has announced additional integration with Snowflake's data cloud.
GUEST OPINION by Andrew Henderson, Managing Director APAC, Jitterbit: As enterprises race towards digital transformation, initiatives to achieve transformation have become IT leaders’ most urgent goal. The pressure to deliver new and personalised customer experiences has reached crisis mode.
Cloud-based voice platform Aircall has opened its third global office, following its HQ in Paris and its New York office, "bringing innovative tech closer to local customers and partners" while offering "quality and local support in Australia".
Progress senior vice president for APJ John Yang believes a good content management system is essential for delivering a good customer experience.
Integration specialist IntegrationWorks Australia has released a MuleSoft certified connector for IntegrationWorks PI Historian.
Organisations that try to implement ERP on their own have a high failure rate according to one vendor. Capturing the value of ERP requires correct implementation says the regional director of Odoo.
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